§ The result
Employment Hero leads Arena Analytics on all 7 criteria.
Under rubric v1.0, Employment Hero opens a 16-point lead on Arena Analytics, 48 to 32, with both scored in the Screening cohort. Employment Hero leads every one of the 7 criteria and 4 of them by 20 raw points or more, Article 11 Technical Documentation among them; Arena Analytics leads none. Human Oversight Design is the widest raw gap (Arena Analytics 38, Employment Hero 62) but not the heaviest weighted swing, which is Article 11 Technical Documentation at 20% (Arena Analytics 30, Employment Hero 50), 24% of the weighted advantage Employment Hero builds across the 7 criteria it leads.
Vendor profile
Arena Analytics
Arena scores job applicants, mainly for healthcare and senior-living employers, on how likely they are to show up and stay in a specific role at a specific location, reroutes and sources candidates it rates likely to be retained, and applies the same outcome models to employee flight risk and internal mobility.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
§ The record
Arena Analytics and Employment Hero are both filed under Screening AI. They also share 1 secondary category: Sourcing.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Arena Analytics | Employment Hero |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | AU |
| Founded | 2015 | 2014 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 24% of the movement so far
Article 11 Technical Documentation
Arena Analytics 30 · Employment Hero 50
4.0 weighted points to Employment Hero
12% weight · 42% of the movement so far
Human Oversight Design
Arena Analytics 38 · Employment Hero 62
2.9 weighted points to Employment Hero
12% weight · 58% of the movement so far
Post-Market Monitoring
Arena Analytics 28 · Employment Hero 50
2.6 weighted points to Employment Hero
15% weight · 71% of the movement so far
Data Governance Disclosure
Arena Analytics 42 · Employment Hero 56
2.1 weighted points to Employment Hero
8% weight · 83% of the movement so far
Customer Documentation
Arena Analytics 38 · Employment Hero 62
1.9 weighted points to Employment Hero
18% weight · 94% of the movement so far
Bias Audit Transparency
Arena Analytics 25 · Employment Hero 35
1.8 weighted points to Employment Hero
15% weight · 100% of the movement so far
FRIA Support
Arena Analytics 25 · Employment Hero 32
1.1 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -16.4 — the difference between the two totals before either is rounded. Shares are of 16.4 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -16 beside that -16.4.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Arena Analytics minus Employment Hero.
| Category | Weight | Arena Analytics | Employment Hero | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 50 | -20 | -4.0 |
| Bias Audit Transparency | 18% | 25 | 35 | -10 | -1.8 |
| FRIA Support | 15% | 25 | 32 | -7 | -1.1 |
| Data Governance Disclosure | 15% | 42 | 56 | -14 | -2.1 |
| Human Oversight Design | 12% | 38 | 62 | -24 | -2.9 |
| Post-Market Monitoring | 12% | 28 | 50 | -22 | -2.6 |
| Customer Documentation | 8% | 38 | 62 | -24 | -1.9 |
| Total | 100% | 32 (F) | 48 (F) | -16 | -16.4 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Arena Analytics | Employment Hero | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 3 | 1 | Sources on a separate domain | 4 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 3 | 1 | — |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 1 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 1 | Sources on the vendor's own domain | 7 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 23 | 7 | Sources on the vendor's own domainSources on a separate domain | 31 | 4 | Sources on the vendor's own domain |
Arena Analytics has 30 evidence rows across 7 of 7 criteria — 23 with a source URL, 7 documented absences; Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; some documentation or audit rows for Arena Analytics sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 65 evidence rows on file for these two vendors: 30 for Arena Analytics, across 3 distinct source domains, and 35 for Employment Hero, across 1 distinct source domain.
- Rubric
- v1.0
- Arena Analytics last reviewed
- September 25, 2026 · HireAIScore editorial team
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next