§ The result
Ribbon leads Arena Analytics on all 7 criteria.
Ribbon sits 11 points above Arena Analytics under rubric v1.0, 43 against 32, with both filed under Screening. Of the 7 criteria Arena Analytics wins none, and the narrowest lead Ribbon holds is on FRIA Support, Arena Analytics 25 to Ribbon 33. Customer Documentation is the widest raw gap (Arena Analytics 38, Ribbon 58) but not the heaviest weighted swing, which is Article 11 Technical Documentation at 20% (Arena Analytics 30, Ribbon 42), 20% of the weighted advantage Ribbon builds across the 7 criteria it leads.
Vendor profile
Arena Analytics
Arena scores job applicants, mainly for healthcare and senior-living employers, on how likely they are to show up and stay in a specific role at a specific location, reroutes and sources candidates it rates likely to be retained, and applies the same outcome models to employee flight risk and internal mobility.
Vendor profile
Ribbon
Ribbon is an AI recruiter that runs voice and video screening interviews with applicants around the clock, scores each interview against default and custom rubrics, ranks candidates for recruiter review, and syncs the results to 60+ applicant tracking systems.
§ The record
Arena Analytics and Ribbon are both filed under Screening AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Arena Analytics | Ribbon |
|---|---|---|
| Price tier | Enterprise | Low |
| Headquarters | US | CA |
| Founded | 2015 | 2020 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 20% of the movement so far
Article 11 Technical Documentation
Arena Analytics 30 · Ribbon 42
2.4 weighted points to Ribbon
18% weight · 40% of the movement so far
Bias Audit Transparency
Arena Analytics 25 · Ribbon 38
2.3 weighted points to Ribbon
12% weight · 57% of the movement so far
Human Oversight Design
Arena Analytics 38 · Ribbon 55
2.0 weighted points to Ribbon
8% weight · 71% of the movement so far
Customer Documentation
Arena Analytics 38 · Ribbon 58
1.6 weighted points to Ribbon
15% weight · 81% of the movement so far
FRIA Support
Arena Analytics 25 · Ribbon 33
1.2 weighted points to Ribbon
15% weight · 91% of the movement so far
Data Governance Disclosure
Arena Analytics 42 · Ribbon 50
1.2 weighted points to Ribbon
12% weight · 100% of the movement so far
Post-Market Monitoring
Arena Analytics 28 · Ribbon 37
1.1 weighted points to Ribbon
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -11.9 — the difference between the two totals before either is rounded. Shares are of 11.9 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -11 beside that -11.9.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Arena Analytics minus Ribbon.
| Category | Weight | Arena Analytics | Ribbon | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 42 | -12 | -2.4 |
| Bias Audit Transparency | 18% | 25 | 38 | -13 | -2.3 |
| FRIA Support | 15% | 25 | 33 | -8 | -1.2 |
| Data Governance Disclosure | 15% | 42 | 50 | -8 | -1.2 |
| Human Oversight Design | 12% | 38 | 55 | -17 | -2.0 |
| Post-Market Monitoring | 12% | 28 | 37 | -9 | -1.1 |
| Customer Documentation | 8% | 38 | 58 | -20 | -1.6 |
| Total | 100% | 32 (F) | 43 (F) | -11 | -11.9 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Arena Analytics | Ribbon | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 3 | 1 | Sources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 4 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 1 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domainSources on a separate domain |
| Human Oversight Design | 12% | 6 | 1 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 23 | 7 | Sources on the vendor's own domainSources on a separate domain | 31 | 4 | Sources on the vendor's own domainSources on a separate domain |
Arena Analytics has 30 evidence rows across 7 of 7 criteria — 23 with a source URL, 7 documented absences; Ribbon has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; some documentation or audit rows for Arena Analytics and Ribbon sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 65 evidence rows on file for these two vendors: 30 for Arena Analytics, across 3 distinct source domains, and 35 for Ribbon, across 2 distinct source domains.
- Rubric
- v1.0
- Arena Analytics last reviewed
- September 25, 2026 · HireAIScore editorial team
- Ribbon last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next