§ The result
Zappyhire leads Arena Analytics on 3 of the 7 criteria.
Under rubric v1.0, Zappyhire and Arena Analytics finish 2 points apart, 34 to 32, as two Screening entries. Arena Analytics is ahead on none of the 7 criteria: Zappyhire takes 3, the remaining 4 are level, and the nearest of those 3 is Bias Audit Transparency, Arena Analytics 25 to Zappyhire 28. Human Oversight Design is both the widest raw gap and the heaviest weighted swing — Arena Analytics 38, Zappyhire 50 — and at a 12% weight it carries 57% of the weighted advantage Zappyhire holds across the 3 criteria on that side of the table.
Vendor profile
Arena Analytics
Arena scores job applicants, mainly for healthcare and senior-living employers, on how likely they are to show up and stay in a specific role at a specific location, reroutes and sources candidates it rates likely to be retained, and applies the same outcome models to employee flight risk and internal mobility.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Arena Analytics and Zappyhire are both filed under Screening AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Arena Analytics | Zappyhire |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | IN |
| Founded | 2015 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
12% weight · 57% of the movement so far
Human Oversight Design
Arena Analytics 38 · Zappyhire 50
1.4 weighted points to Zappyhire
8% weight · 79% of the movement so far
Customer Documentation
Arena Analytics 38 · Zappyhire 45
0.6 weighted points to Zappyhire
18% weight · 100% of the movement so far
Bias Audit Transparency
Arena Analytics 25 · Zappyhire 28
0.5 weighted points to Zappyhire
Weighted delta is the raw difference times the criterion weight, so the 3 figures above sum to -2.5 — the difference between the two totals before either is rounded. Shares are of 2.5 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -2 beside that -2.5.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Arena Analytics minus Zappyhire.
| Category | Weight | Arena Analytics | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 30 | - | - |
| Bias Audit Transparency | 18% | 25 | 28 | -3 | -0.5 |
| FRIA Support | 15% | 25 | 25 | - | - |
| Data Governance Disclosure | 15% | 42 | 42 | - | - |
| Human Oversight Design | 12% | 38 | 50 | -12 | -1.4 |
| Post-Market Monitoring | 12% | 28 | 28 | - | - |
| Customer Documentation | 8% | 38 | 45 | -7 | -0.6 |
| Total | 100% | 32 (F) | 34 (F) | -2 | -2.5 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Arena Analytics | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 3 | 1 | Sources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 23 | 7 | Sources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Arena Analytics has 30 evidence rows across 7 of 7 criteria — 23 with a source URL, 7 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Arena Analytics and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 48 evidence rows on file for these two vendors: 30 for Arena Analytics, across 3 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Arena Analytics last reviewed
- September 25, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next