§ The result
2 points separate Factorial and ConverzAI.
Factorial holds a 2-point edge over ConverzAI under rubric v1.0, 46 to 44, across the ATS-integrated and Screening cohorts. ConverzAI takes 2 of the 7 criteria, Bias Audit Transparency among them, against 5 for Factorial, whose share includes Article 11 Technical Documentation. Bias Audit Transparency is at once the widest raw gap and the heaviest weighted swing, and it belongs to ConverzAI — ConverzAI 72, Factorial 25, on an 18% weight — which is 97% of the weighted advantage ConverzAI holds across the 2 criteria on that side of the table.
Vendor profile
ConverzAI
ConverzAI's Virtual Recruiter is an agentic voice, SMS and email AI agent for staffing firms. It contacts applicants within minutes, runs role-specific screening interviews, scores candidates' fit to open jobs and updates the firm's ATS.
Vendor profile
Factorial
Factorial is a Barcelona-based all-in-one HR, finance and IT platform for small and mid-sized businesses. Its applicant tracking system has optional AI matching, which shows a percentage fit for applicants it recommends interviewing, plus CV summaries, AI-written job posts and AI Calls, where a voice agent phone-screens candidates and gives each a match label that can move them to the next stage automatically.
§ The record
ConverzAI is filed under Screening AI, Factorial under ATS-integrated AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773.
| Record | ConverzAI | Factorial |
|---|---|---|
| Price tier | Mid | Low |
| Headquarters | US | ES |
| Founded | 2019 | 2016 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 44% of the movement so far
Bias Audit Transparency
ConverzAI 72 · Factorial 25
8.5 weighted points to ConverzAI
20% weight · 67% of the movement so far
Article 11 Technical Documentation
ConverzAI 30 · Factorial 52
4.4 weighted points to Factorial
15% weight · 80% of the movement so far
Data Governance Disclosure
ConverzAI 40 · Factorial 57
2.5 weighted points to Factorial
12% weight · 89% of the movement so far
Human Oversight Design
ConverzAI 45 · Factorial 58
1.6 weighted points to Factorial
8% weight · 95% of the movement so far
Customer Documentation
ConverzAI 45 · Factorial 60
1.2 weighted points to Factorial
15% weight · 99% of the movement so far
FRIA Support
ConverzAI 30 · Factorial 35
0.8 weighted points to Factorial
12% weight · 100% of the movement so far
Post-Market Monitoring
ConverzAI 50 · Factorial 48
0.2 weighted points to ConverzAI
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -1.8 — the difference between the two totals before either is rounded. Shares are of 19.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -2 beside that -1.8.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is ConverzAI minus Factorial.
| Category | Weight | ConverzAI | Factorial | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 52 | -22 | -4.4 |
| Bias Audit Transparency | 18% | 72 | 25 | +47 | +8.5 |
| FRIA Support | 15% | 30 | 35 | -5 | -0.8 |
| Data Governance Disclosure | 15% | 40 | 57 | -17 | -2.5 |
| Human Oversight Design | 12% | 45 | 58 | -13 | -1.6 |
| Post-Market Monitoring | 12% | 50 | 48 | +2 | +0.2 |
| Customer Documentation | 8% | 45 | 60 | -15 | -1.2 |
| Total | 100% | 44 (F) | 46 (F) | -2 | -1.8 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | ConverzAI | Factorial | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on a separate domain | 4 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 6 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 1 | 1 | Sources on a separate domain | 4 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 4 | 1 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 4 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Audit reportSources on a separate domain | 4 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 24 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 27 | 7 | Audit reportSources on the vendor's own domain |
ConverzAI has 30 evidence rows across 7 of 7 criteria — 24 with a source URL, 6 documented absences; Factorial has 34 evidence rows across 7 of 7 criteria — 27 with a source URL, 7 documented absences; some documentation or audit rows for ConverzAI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 64 evidence rows on file for these two vendors: 30 for ConverzAI, across 3 distinct source domains, and 34 for Factorial, across 3 distinct source domains.
- Rubric
- v1.0
- ConverzAI last reviewed
- September 25, 2026 · HireAIScore editorial team
- Factorial last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next