§ The result
Employment Hero leads impress.ai on all 7 criteria.
Employment Hero sits 10 points above impress.ai under rubric v1.0, 48 against 38, with both filed under Screening. Employment Hero is ahead of impress.ai on all 7 criteria but on none of them by as much as 20 raw points, the closest being Data Governance Disclosure at Employment Hero 56 to impress.ai 55. Post-Market Monitoring is the widest raw gap (Employment Hero 50, impress.ai 32) but not the heaviest weighted swing, which is Article 11 Technical Documentation at 20% (Employment Hero 50, impress.ai 35), 29% of the weighted advantage Employment Hero builds across the 7 criteria it leads.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
impress.ai
impress.ai is a Singapore-headquartered recruitment automation platform that uses conversational AI assistants, resume parsing and scoring, and structured competency-based screening to filter, rank and shortlist job candidates, integrating with enterprise ATS systems.
§ The record
Employment Hero and impress.ai are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | impress.ai |
|---|---|---|
| Price tier | Mid | High |
| Headquarters | AU | SG |
| Founded | 2014 | 2017 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 29% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · impress.ai 35
3.0 weighted points to Employment Hero
18% weight · 52% of the movement so far
Bias Audit Transparency
Employment Hero 35 · impress.ai 22
2.3 weighted points to Employment Hero
12% weight · 73% of the movement so far
Post-Market Monitoring
Employment Hero 50 · impress.ai 32
2.2 weighted points to Employment Hero
12% weight · 85% of the movement so far
Human Oversight Design
Employment Hero 62 · impress.ai 52
1.2 weighted points to Employment Hero
15% weight · 95% of the movement so far
FRIA Support
Employment Hero 32 · impress.ai 25
1.1 weighted points to Employment Hero
8% weight · 99% of the movement so far
Customer Documentation
Employment Hero 62 · impress.ai 58
0.3 weighted points to Employment Hero
15% weight · 100% of the movement so far
Data Governance Disclosure
Employment Hero 56 · impress.ai 55
0.1 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +10.2 — the difference between the two totals before either is rounded. Shares are of 10.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +10 beside that +10.2.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus impress.ai.
| Category | Weight | Employment Hero | impress.ai | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 35 | +15 | +3.0 |
| Bias Audit Transparency | 18% | 35 | 22 | +13 | +2.3 |
| FRIA Support | 15% | 32 | 25 | +7 | +1.1 |
| Data Governance Disclosure | 15% | 56 | 55 | +1 | +0.1 |
| Human Oversight Design | 12% | 62 | 52 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 50 | 32 | +18 | +2.2 |
| Customer Documentation | 8% | 62 | 58 | +4 | +0.3 |
| Total | 100% | 48 (F) | 38 (F) | +10 | +10.2 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | impress.ai | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 2 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 18 | 7 | Sources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; impress.ai has 25 evidence rows across 7 of 7 criteria — 18 with a source URL, 7 documented absences.
Provenance
The scores above are documented by 60 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 25 for impress.ai, across 1 distinct source domain.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- impress.ai last reviewed
- August 2, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next