§ The result
1 point separates Employment Hero and isolved.
Employment Hero (Screening) edges isolved (ATS-integrated) by 1 point under rubric v1.0, 48 to 47. isolved takes 1 of the 7 criteria, Bias Audit Transparency among them, against 5 for Employment Hero, whose share includes Human Oversight Design, and 1 is level. The widest raw gap and the heaviest weighted swing are the same criterion, Bias Audit Transparency, and isolved holds it (Employment Hero 35, isolved 45, 18% weight), worth 100% of the weighted advantage isolved builds across the 1 criterion it leads.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
isolved
isolved is a US HCM and payroll provider whose isolved Talent Acquisition applicant tracking system (formerly ApplicantPro) uses AI Candidate Matching to score each applicant's resume against the job description and sort the applicant list, alongside AI job-ad writing and WedgeHR-powered one-way video interviews.
§ The record
Employment Hero is filed under Screening AI, isolved under ATS-integrated AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Employment Hero is in scope of Mobley v. Workday.
| Record | Employment Hero | isolved |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | US |
| Founded | 2014 | 1986 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 43% of the movement so far
Bias Audit Transparency
Employment Hero 35 · isolved 45
1.8 weighted points to isolved
12% weight · 62% of the movement so far
Human Oversight Design
Employment Hero 62 · isolved 55
0.8 weighted points to Employment Hero
8% weight · 74% of the movement so far
Customer Documentation
Employment Hero 62 · isolved 56
0.5 weighted points to Employment Hero
15% weight · 84% of the movement so far
Data Governance Disclosure
Employment Hero 56 · isolved 53
0.4 weighted points to Employment Hero
12% weight · 93% of the movement so far
Post-Market Monitoring
Employment Hero 50 · isolved 47
0.4 weighted points to Employment Hero
15% weight · 100% of the movement so far
FRIA Support
Employment Hero 32 · isolved 30
0.3 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +0.6 — the difference between the two totals before either is rounded. Shares are of 4.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +1 beside that +0.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus isolved.
| Category | Weight | Employment Hero | isolved | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 50 | - | - |
| Bias Audit Transparency | 18% | 35 | 45 | -10 | -1.8 |
| FRIA Support | 15% | 32 | 30 | +2 | +0.3 |
| Data Governance Disclosure | 15% | 56 | 53 | +3 | +0.4 |
| Human Oversight Design | 12% | 62 | 55 | +7 | +0.8 |
| Post-Market Monitoring | 12% | 50 | 47 | +3 | +0.4 |
| Customer Documentation | 8% | 62 | 56 | +6 | +0.5 |
| Total | 100% | 48 (F) | 47 (F) | +1 | +0.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | isolved | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domainSources on a separate domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 4 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domainSources on a separate domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domainSources on a separate domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 5 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 5 | 1 | Sources on the vendor's own domainSources on a separate domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 31 | 5 | Audit reportSources on the vendor's own domainSources on a separate domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; isolved has 36 evidence rows across 7 of 7 criteria — 31 with a source URL, 5 documented absences; some documentation or audit rows for isolved sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 71 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 36 for isolved, across 4 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- isolved last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next