§ The result
Tenzo AI takes the total, Employment Hero takes more of the criteria.
Inside the Screening cohort, rubric v1.0 puts Tenzo AI on 56 and Employment Hero on 48, 8 points apart. Employment Hero leads more of the criteria, 4 against 2 for Tenzo AI, yet Tenzo AI takes Bias Audit Transparency, which carries 18% of the rubric, and the weighted sum with it. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Employment Hero 35, Tenzo AI 83 — and at an 18% weight it carries 88% of the weighted advantage Tenzo AI holds across the 2 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Tenzo AI
Tenzo AI's AI recruiter, Morgan, screens and interviews applicants by phone, SMS, email, WhatsApp or video in 40+ languages, scores them against employer-defined rubrics with fraud and identity checks, schedules next rounds, and writes scores, transcripts and recordings back to the customer's ATS.
§ The record
Employment Hero and Tenzo AI are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | Tenzo AI |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | US |
| Founded | 2014 | 2024 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 73% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Tenzo AI 83
8.6 weighted points to Tenzo AI
15% weight · 83% of the movement so far
FRIA Support
Employment Hero 32 · Tenzo AI 40
1.2 weighted points to Tenzo AI
20% weight · 92% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Tenzo AI 45
1.0 weighted points to Employment Hero
12% weight · 97% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Tenzo AI 45
0.6 weighted points to Employment Hero
12% weight · 99% of the movement so far
Human Oversight Design
Employment Hero 62 · Tenzo AI 60
0.2 weighted points to Employment Hero
15% weight · 100% of the movement so far
Data Governance Disclosure
Employment Hero 56 · Tenzo AI 55
0.1 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -7.8 — the difference between the two totals before either is rounded. Shares are of 11.8 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -8 beside that -7.8.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Tenzo AI.
| Category | Weight | Employment Hero | Tenzo AI | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 45 | +5 | +1.0 |
| Bias Audit Transparency | 18% | 35 | 83 | -48 | -8.6 |
| FRIA Support | 15% | 32 | 40 | -8 | -1.2 |
| Data Governance Disclosure | 15% | 56 | 55 | +1 | +0.1 |
| Human Oversight Design | 12% | 62 | 60 | +2 | +0.2 |
| Post-Market Monitoring | 12% | 50 | 45 | +5 | +0.6 |
| Customer Documentation | 8% | 62 | 62 | - | - |
| Total | 100% | 48 (F) | 56 (F) | -8 | -7.8 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Tenzo AI | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domainSources on a separate domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 4 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 30 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Tenzo AI has 34 evidence rows across 7 of 7 criteria — 30 with a source URL, 4 documented absences; some documentation or audit rows for Tenzo AI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 69 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 34 for Tenzo AI, across 2 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Tenzo AI last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next