§ The result
4 points separate Employment Hero and UKG.
Employment Hero holds a 4-point edge over UKG under rubric v1.0, 48 to 44, across the Screening and ATS-integrated cohorts. UKG takes 1 of the 7 criteria, FRIA Support among them, against 5 for Employment Hero, whose share includes Post-Market Monitoring, and 1 is level. Even Post-Market Monitoring, the widest raw gap and the heaviest weighted swing (Employment Hero 50, UKG 38, 12% weight), is only 32% of the weighted advantage Employment Hero builds across the 5 criteria it leads.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
UKG
UKG is an enterprise HCM and workforce-management suite whose UKG Pro Recruiting applicant-tracking module, augmented by the embedded Bryte AI layer, drafts job descriptions and produces profile-match candidate scores to rank and shortlist applicants.
§ The record
Employment Hero is filed under Screening AI, UKG under ATS-integrated AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Employment Hero is in scope of Mobley v. Workday.
| Record | Employment Hero | UKG |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | AU | US |
| Founded | 2014 | 2020 |
§ What decides it
The criteria that move the gap, heaviest swing first.
12% weight · 29% of the movement so far
Post-Market Monitoring
Employment Hero 50 · UKG 38
1.4 weighted points to Employment Hero
12% weight · 53% of the movement so far
Human Oversight Design
Employment Hero 62 · UKG 52
1.2 weighted points to Employment Hero
18% weight · 72% of the movement so far
Bias Audit Transparency
Employment Hero 35 · UKG 30
0.9 weighted points to Employment Hero
8% weight · 83% of the movement so far
Customer Documentation
Employment Hero 62 · UKG 55
0.6 weighted points to Employment Hero
15% weight · 92% of the movement so far
FRIA Support
Employment Hero 32 · UKG 35
0.4 weighted points to UKG
20% weight · 100% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · UKG 48
0.4 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +4.0 — the difference between the two totals before either is rounded. Shares are of 4.9 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +4 beside that +4.0.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus UKG.
| Category | Weight | Employment Hero | UKG | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 48 | +2 | +0.4 |
| Bias Audit Transparency | 18% | 35 | 30 | +5 | +0.9 |
| FRIA Support | 15% | 32 | 35 | -3 | -0.4 |
| Data Governance Disclosure | 15% | 56 | 56 | - | - |
| Human Oversight Design | 12% | 62 | 52 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 50 | 38 | +12 | +1.4 |
| Customer Documentation | 8% | 62 | 55 | +7 | +0.6 |
| Total | 100% | 48 (F) | 44 (F) | +4 | +4.0 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | UKG | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 0 | 2 | — |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 2 | 0 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 0 | 2 | — |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 6 | 8 | Audit reportSources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; UKG has 14 evidence rows across 7 of 7 criteria — 6 with a source URL, 8 documented absences.
Provenance
The scores above are documented by 49 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 14 for UKG, across 2 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- UKG last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next