§ The result
Employment Hero leads Zappyhire on all 7 criteria.
Employment Hero sits 14 points above Zappyhire under rubric v1.0, 48 against 34, with both filed under Screening. Employment Hero leads every one of the 7 criteria, Zappyhire none of them, and the closest of the 7 is Bias Audit Transparency, Employment Hero 35 to Zappyhire 28. Post-Market Monitoring is the widest raw gap (Employment Hero 50, Zappyhire 28) but not the heaviest weighted swing, which is Article 11 Technical Documentation at 20% (Employment Hero 50, Zappyhire 30), 29% of the weighted advantage Employment Hero builds across the 7 criteria it leads.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Employment Hero and Zappyhire are both filed under Screening AI. They also share 2 secondary categories: ATS-integrated and Video interview.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | Zappyhire |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | IN |
| Founded | 2014 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 29% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Zappyhire 30
4.0 weighted points to Employment Hero
12% weight · 48% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Zappyhire 28
2.6 weighted points to Employment Hero
15% weight · 63% of the movement so far
Data Governance Disclosure
Employment Hero 56 · Zappyhire 42
2.1 weighted points to Employment Hero
12% weight · 74% of the movement so far
Human Oversight Design
Employment Hero 62 · Zappyhire 50
1.4 weighted points to Employment Hero
8% weight · 83% of the movement so far
Customer Documentation
Employment Hero 62 · Zappyhire 45
1.4 weighted points to Employment Hero
18% weight · 92% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Zappyhire 28
1.3 weighted points to Employment Hero
15% weight · 100% of the movement so far
FRIA Support
Employment Hero 32 · Zappyhire 25
1.1 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +13.8 — the difference between the two totals before either is rounded. Shares are of 13.8 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +14 beside that +13.8.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Zappyhire.
| Category | Weight | Employment Hero | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 30 | +20 | +4.0 |
| Bias Audit Transparency | 18% | 35 | 28 | +7 | +1.3 |
| FRIA Support | 15% | 32 | 25 | +7 | +1.1 |
| Data Governance Disclosure | 15% | 56 | 42 | +14 | +2.1 |
| Human Oversight Design | 12% | 62 | 50 | +12 | +1.4 |
| Post-Market Monitoring | 12% | 50 | 28 | +22 | +2.6 |
| Customer Documentation | 8% | 62 | 45 | +17 | +1.4 |
| Total | 100% | 48 (F) | 34 (F) | +14 | +13.8 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 53 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next