§ The result
Tenzo AI leads impress.ai on 6 of the 7 criteria.
Under rubric v1.0, Tenzo AI opens an 18-point lead on impress.ai, 56 to 38, with both scored in the Screening cohort. Tenzo AI leads 6 of the 7 criteria and the remaining criterion is level, so impress.ai is ahead on none of them; the closest of the 6 Tenzo AI leads is Customer Documentation, impress.ai 58 to Tenzo AI 62. One criterion, Bias Audit Transparency, is both the widest raw gap (impress.ai 22, Tenzo AI 83) and the heaviest weighted swing, and at 18% weight it makes up 61% of the weighted advantage Tenzo AI holds across the 6 criteria it leads.
Vendor profile
impress.ai
impress.ai is a Singapore-headquartered recruitment automation platform that uses conversational AI assistants, resume parsing and scoring, and structured competency-based screening to filter, rank and shortlist job candidates, integrating with enterprise ATS systems.
Vendor profile
Tenzo AI
Tenzo AI's AI recruiter, Morgan, screens and interviews applicants by phone, SMS, email, WhatsApp or video in 40+ languages, scores them against employer-defined rubrics with fraud and identity checks, schedules next rounds, and writes scores, transcripts and recordings back to the customer's ATS.
§ The record
impress.ai and Tenzo AI are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | impress.ai | Tenzo AI |
|---|---|---|
| Price tier | High | Mid |
| Headquarters | SG | US |
| Founded | 2017 | 2024 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 61% of the movement so far
Bias Audit Transparency
impress.ai 22 · Tenzo AI 83
11.0 weighted points to Tenzo AI
15% weight · 73% of the movement so far
FRIA Support
impress.ai 25 · Tenzo AI 40
2.3 weighted points to Tenzo AI
20% weight · 84% of the movement so far
Article 11 Technical Documentation
impress.ai 35 · Tenzo AI 45
2.0 weighted points to Tenzo AI
12% weight · 93% of the movement so far
Post-Market Monitoring
impress.ai 32 · Tenzo AI 45
1.6 weighted points to Tenzo AI
12% weight · 98% of the movement so far
Human Oversight Design
impress.ai 52 · Tenzo AI 60
1.0 weighted points to Tenzo AI
8% weight · 100% of the movement so far
Customer Documentation
impress.ai 58 · Tenzo AI 62
0.3 weighted points to Tenzo AI
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -18.1 — the difference between the two totals before either is rounded. Shares are of 18.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -18 beside that -18.1.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is impress.ai minus Tenzo AI.
| Category | Weight | impress.ai | Tenzo AI | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 35 | 45 | -10 | -2.0 |
| Bias Audit Transparency | 18% | 22 | 83 | -61 | -11.0 |
| FRIA Support | 15% | 25 | 40 | -15 | -2.3 |
| Data Governance Disclosure | 15% | 55 | 55 | - | - |
| Human Oversight Design | 12% | 52 | 60 | -8 | -1.0 |
| Post-Market Monitoring | 12% | 32 | 45 | -13 | -1.6 |
| Customer Documentation | 8% | 58 | 62 | -4 | -0.3 |
| Total | 100% | 38 (F) | 56 (F) | -18 | -18.1 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | impress.ai | Tenzo AI | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domainSources on a separate domain |
| Bias Audit Transparency | 18% | 2 | 1 | Sources on the vendor's own domain | 4 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 2 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 1 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 18 | 7 | Sources on the vendor's own domain | 30 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
impress.ai has 25 evidence rows across 7 of 7 criteria — 18 with a source URL, 7 documented absences; Tenzo AI has 34 evidence rows across 7 of 7 criteria — 30 with a source URL, 4 documented absences; some documentation or audit rows for Tenzo AI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 59 evidence rows on file for these two vendors: 25 for impress.ai, across 1 distinct source domain, and 34 for Tenzo AI, across 2 distinct source domains.
- Rubric
- v1.0
- impress.ai last reviewed
- August 2, 2026 · HireAIScore editorial team
- Tenzo AI last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next