§ The result
Tenzo AI leads Zappyhire on all 7 criteria.
Under rubric v1.0, Tenzo AI opens a 22-point lead on Zappyhire, 56 to 34, with both scored in the Screening cohort. Tenzo AI takes all 7 criteria and Zappyhire none of them; the nearest contest is Human Oversight Design, Tenzo AI 60 to Zappyhire 50. One criterion, Bias Audit Transparency, is both the widest raw gap (Tenzo AI 83, Zappyhire 28) and the heaviest weighted swing, and at 18% weight it makes up 46% of the weighted advantage Tenzo AI holds across the 7 criteria it leads.
Vendor profile
Tenzo AI
Tenzo AI's AI recruiter, Morgan, screens and interviews applicants by phone, SMS, email, WhatsApp or video in 40+ languages, scores them against employer-defined rubrics with fraud and identity checks, schedules next rounds, and writes scores, transcripts and recordings back to the customer's ATS.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Tenzo AI and Zappyhire are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | Tenzo AI | Zappyhire |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | IN |
| Founded | 2024 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 46% of the movement so far
Bias Audit Transparency
Tenzo AI 83 · Zappyhire 28
9.9 weighted points to Tenzo AI
20% weight · 59% of the movement so far
Article 11 Technical Documentation
Tenzo AI 45 · Zappyhire 30
3.0 weighted points to Tenzo AI
15% weight · 70% of the movement so far
FRIA Support
Tenzo AI 40 · Zappyhire 25
2.3 weighted points to Tenzo AI
12% weight · 79% of the movement so far
Post-Market Monitoring
Tenzo AI 45 · Zappyhire 28
2.0 weighted points to Tenzo AI
15% weight · 88% of the movement so far
Data Governance Disclosure
Tenzo AI 55 · Zappyhire 42
1.9 weighted points to Tenzo AI
8% weight · 94% of the movement so far
Customer Documentation
Tenzo AI 62 · Zappyhire 45
1.4 weighted points to Tenzo AI
12% weight · 100% of the movement so far
Human Oversight Design
Tenzo AI 60 · Zappyhire 50
1.2 weighted points to Tenzo AI
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +21.7 — the difference between the two totals before either is rounded. Shares are of 21.7 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +22 beside that +21.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Tenzo AI minus Zappyhire.
| Category | Weight | Tenzo AI | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 45 | 30 | +15 | +3.0 |
| Bias Audit Transparency | 18% | 83 | 28 | +55 | +9.9 |
| FRIA Support | 15% | 40 | 25 | +15 | +2.3 |
| Data Governance Disclosure | 15% | 55 | 42 | +13 | +1.9 |
| Human Oversight Design | 12% | 60 | 50 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 45 | 28 | +17 | +2.0 |
| Customer Documentation | 8% | 62 | 45 | +17 | +1.4 |
| Total | 100% | 56 (F) | 34 (F) | +22 | +21.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Tenzo AI | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domainSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 4 | 1 | Audit reportSources on a separate domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 3 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 5 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 30 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Tenzo AI has 34 evidence rows across 7 of 7 criteria — 30 with a source URL, 4 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Tenzo AI and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 52 evidence rows on file for these two vendors: 34 for Tenzo AI, across 2 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Tenzo AI last reviewed
- September 25, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next