§ The result
2 points separate UKG and Zoho Recruit.
Within the ATS-integrated cohort, UKG edges Zoho Recruit by 2 points under rubric v1.0, 44 to 42. UKG leads 5 of the 7 criteria, including Bias Audit Transparency, while Zoho Recruit leads 2, including Customer Documentation. Bias Audit Transparency is the widest raw gap and the heaviest weighted swing at once (UKG 30, Zoho Recruit 24, 18% weight), but it accounts for only 38% of the weighted advantage UKG holds across the 5 criteria on that side of the table.
Vendor profile
UKG
UKG is an enterprise HCM and workforce-management suite whose UKG Pro Recruiting applicant-tracking module, augmented by the embedded Bryte AI layer, drafts job descriptions and produces profile-match candidate scores to rank and shortlist applicants.
Vendor profile
Zoho Recruit
Zoho Recruit is a cloud-based applicant tracking and recruiting platform whose Zia AI assistant performs resume parsing, skills-based candidate-to-job matching, match scoring, sourcing, and AI-assisted screening and assessments.
§ The record
UKG and Zoho Recruit are both filed under ATS-integrated AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Zoho Recruit is in scope of Mobley v. Workday.
| Record | UKG | Zoho Recruit |
|---|---|---|
| Price tier | Enterprise | Low |
| Headquarters | US | IN |
| Founded | 2020 | 1996 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 31% of the movement so far
Bias Audit Transparency
UKG 30 · Zoho Recruit 24
1.1 weighted points to UKG
15% weight · 53% of the movement so far
FRIA Support
UKG 35 · Zoho Recruit 30
0.8 weighted points to UKG
20% weight · 70% of the movement so far
Article 11 Technical Documentation
UKG 48 · Zoho Recruit 45
0.6 weighted points to UKG
8% weight · 82% of the movement so far
Customer Documentation
UKG 55 · Zoho Recruit 60
0.4 weighted points to Zoho Recruit
12% weight · 89% of the movement so far
Human Oversight Design
UKG 52 · Zoho Recruit 50
0.2 weighted points to UKG
12% weight · 96% of the movement so far
Post-Market Monitoring
UKG 38 · Zoho Recruit 40
0.2 weighted points to Zoho Recruit
15% weight · 100% of the movement so far
Data Governance Disclosure
UKG 56 · Zoho Recruit 55
0.1 weighted points to UKG
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +2.2 — the difference between the two totals before either is rounded. Shares are of 3.5 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +2 beside that +2.2.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is UKG minus Zoho Recruit.
| Category | Weight | UKG | Zoho Recruit | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 48 | 45 | +3 | +0.6 |
| Bias Audit Transparency | 18% | 30 | 24 | +6 | +1.1 |
| FRIA Support | 15% | 35 | 30 | +5 | +0.8 |
| Data Governance Disclosure | 15% | 56 | 55 | +1 | +0.1 |
| Human Oversight Design | 12% | 52 | 50 | +2 | +0.2 |
| Post-Market Monitoring | 12% | 38 | 40 | -2 | -0.2 |
| Customer Documentation | 8% | 55 | 60 | -5 | -0.4 |
| Total | 100% | 44 (F) | 42 (F) | +2 | +2.2 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | UKG | Zoho Recruit | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 1 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 0 | 2 | — | 1 | 1 | — |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 2 | 0 | Audit reportSources on the vendor's own domain | 2 | 1 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 0 | 2 | — | 1 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 1 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 6 | 8 | Audit reportSources on the vendor's own domain | 10 | 7 | Audit reportSources on the vendor's own domain |
UKG has 14 evidence rows across 7 of 7 criteria — 6 with a source URL, 8 documented absences; Zoho Recruit has 17 evidence rows across 7 of 7 criteria — 10 with a source URL, 7 documented absences.
Provenance
The scores above are documented by 31 evidence rows on file for these two vendors: 14 for UKG, across 2 distinct source domains, and 17 for Zoho Recruit, across 1 distinct source domain.
- Rubric
- v1.0
- UKG last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zoho Recruit last reviewed
- July 17, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next