Jobma

Company overview

Jobma is a US-based video interviewing platform founded in 2012 and headquartered in Minnetonka, Minnesota, used by 3,000+ customers across roughly 40-50 countries in 16 languages. It provides one-way (pre-recorded), live, and 'agentic' AI interviews plus skills and coding assessments, with AI that transcribes responses and generates a per-answer score and an overall average score to help recruiters screen candidates. Jobma explicitly frames the AI as decision-support: 'Our models don't make hiring decisions. People do.'

Regulatory exposure

Because Jobma's AI scores candidate video/audio/written responses to filter applicants, it is a high-risk system under EU AI Act Annex III and an Automated Employment Decision Tool under NYC Local Law 144, and it is in scope for the Illinois AI Video Interview Act and Colorado SB 205. Jobma publicly references AEDT (LL 144), AIVIA, and the EU AI Act, and publishes a principles-based EU AI Act compliance page, SOC 2 Type II and ISO/IEC 27001 certifications, a security trust center, and GDPR/CCPA pages. However, it publishes no independent bias audit results, no Article 11 technical documentation or model card, no ISO/IEC 42001 certification, and no Fundamental Rights Impact Assessment guidance.

Path to a higher score

The largest score gains would come from publishing an independent NYC LL 144 bias audit as a downloadable summary (named auditor, date, and selection/scoring impact ratios) and adding an Article 11-style system/model card or instructions-for-use describing the scoring model, inputs, and limitations. Providing explicit deployer/FRIA guidance for EU customers, certifying its self-described 'AI Management System' to ISO/IEC 42001, documenting AI training-data governance and exclusions, and standing up a public status or continuous-monitoring page would move it from strong marketing-grade claims toward verifiable, evidence-backed compliance.