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Mercor

Mercor is an AI talent platform that runs automated 20-minute AI video interviews and semantic resume/profile matching to vet, score, and place candidates and expert contractors, and offers an enterprise applicant-screening product that scores employers' applicant pools against role rubrics with pass/fail recommendations.

HireAIScore rates Mercor 23 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed June 7, 2026. Mercor ranks 92 of 92 vendors rated in Screening AI, against a category average of 47. That score is drawn from 16 evidence items across 7 rubric criteria for Mercor — 10 with a cited source, 8 recording that nothing was located.

§ 01 - Company facts

Legal name
Mercor.io Corporation
Founded
2023
Headquarters
United States · US
Pricing tier
Enterprise
Market side
Employer-side (AEDT)
Categories
ScreeningVideo interviewSourcing
Website
mercor.com

These are company details, not findings. They are editable by a verified representative and carry no weight in the score, which is built only from the cited evidence below.

§ 02 - Score breakdown

§ Score breakdown

Category scoring

Weighted contribution shown to the right of each bar.

  1. 01

    Article 11 Technical Documentation

    Weight 20%

    22

    +4.4 · category avg 50

  2. 02

    Bias Audit Transparency

    Weight 18%

    10

    +1.8 · category avg 46

  3. 03

    FRIA Support

    Weight 15%

    20

    +3.0 · category avg 32

  4. 04

    Data Governance Disclosure

    Weight 15%

    22

    +3.3 · category avg 54

  5. 05

    Human Oversight Design

    Weight 12%

    42

    +5.0 · category avg 56

  6. 06

    Post-Market Monitoring

    Weight 12%

    20

    +2.4 · category avg 40

  7. 07

    Customer Documentation

    Weight 8%

    40

    +3.2 · category avg 58

Category avg is the mean raw score on that criterion across the 92 Screening AI vendors in scope of this rubric, this one included.

Total weighted score: 23.1(rounded to 23 for display)

§ 03 - Strongest · weakest

Strongest category

Human Oversight Design

Raw score 42 · contributes 5.0 to total.

42 against a 56 category average

Weakest category

Bias Audit Transparency

Raw score 10 · contributes 1.8 to total.

10 against a 46 category average

§ 04 - Cited evidence

Download diligence record

§ Evidence

Cited per category

Every score is backed by at least one cited piece of evidence.

Evidence ledger

Items
16
Documentation
5
Public statement
3
Absence
8
With a source URL
10 of 16
Source hostnames
5
Fewest items
2
Article 11 Technical Documentation

These figures measure how thoroughly Mercor was reviewed, not how Mercor performed — an absence row, recording that nothing was located, is counted like any other item.

Article 11 Technical Documentation

2 items22
  • DocumentationCaptured Jun 7, 2026

    AI interview help page describes the 20-minute interview, transcript generation, and AI evaluation but discloses no scoring methodology, model card, or explainability documentation.

    https://talent.docs.mercor.com/support/ai-interview

  • AbsenceCaptured Jun 7, 2026

    No model card, system card, AI technical documentation, explainability statement, or ISO 42001 reference was found on mercor.com, mercor.com/enterprise, the talent docs, or via web search.

    Have a URL that disputes this?

Bias Audit Transparency

2 items10
  • AbsenceCaptured Jun 7, 2026

    No bias audit (NYC LL 144 or independent) for Mercor's AI interview or applicant-screening tools could be found on its site or via web search across major auditors (BABL AI, ORCAA, Warden AI, Holistic AI, DCI).

    Have a URL that disputes this?

  • Public statementCaptured Jun 7, 2026

    Class-action litigation reported in 2026 alleges Mercor's handling of applicant-vetting and AI interview data violated federal regulations, with no public fairness/bias audit cited in its defense.

    https://www.pymnts.com/legal/2026/ai-startup-mercor-faces-lawsuit-over-data-breach/

FRIA Support

2 items20

Data Governance Disclosure

3 items22
  • DocumentationCaptured Jun 7, 2026

    Privacy policy enumerates collected data (interview recordings, transcripts, profile/interview images) and GDPR processing bases but states no specific retention periods or training-data exclusion list.

    https://www.mercor.com/data-privacy-policy/

  • Public statementCaptured Jun 7, 2026

    March 2026 supply-chain breach (via poisoned LiteLLM packages) exposed ~3TB of video interviews and identity documents plus a contractor PII database; lawsuits allege Mercor failed to encrypt data, limit PII access, or monitor systems.

    https://www.strikegraph.com/blog/the-mercor-breach-exposed-silicon-valleys-fragile-ai-supply-chain

  • AbsenceCaptured Jun 7, 2026

    No publicly verifiable SOC 2 / ISO 27001 / ISO 42001 report or detailed data-exclusion policy could be confirmed; the trust.mercor.com portal is JavaScript-gated and its contents could not be verified.

    Have a URL that disputes this?

Human Oversight Design

2 items42

Post-Market Monitoring

2 items20

Customer Documentation

3 items40

§ 05 - Editorial notes

§ Regulatory frame

What applies to screening ai.

Treated as high-risk under Annex III §4 when the screening output is decisive. EU AI Act Article 13 transparency obligations apply; deployers must give candidates a way to contest.

§ Others rated in Screening AI

All screening vendors

Ranked 92 of 92 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.

  1. 89Entelo33F
  2. 90Moonhub30F
  3. 91XOR30F
  4. 92MercorThis profile23F

Conflicts of interest

No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.

Casework has no commercial relationship with this vendor.