Teamtailor
HireAIScore rates Teamtailor 47 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed July 17, 2026. Teamtailor ranks 35 of 77 vendors rated in ATS-integrated AI, against a category average of 47. That score is drawn from 20 evidence items across 7 rubric criteria for Teamtailor — 14 with a cited source, 6 recording that nothing was located.
Score breakdown
Teamtailor, criterion by criterion
Each rubric criterion is scored out of 100 on the cited evidence, then weighted into the total.
Weighted contribution shown to the right of each bar.
Article 11 Technical Documentation
Weight 20% · category avg 51
50
+10.0
Bias Audit Transparency
Weight 18% · category avg 41
30
+5.4
FRIA Support
Weight 15% · category avg 32
42
+6.3
Data Governance Disclosure
Weight 15% · category avg 54
58
+8.7
Human Oversight Design
Weight 12% · category avg 57
54
+6.5
Post-Market Monitoring
Weight 12% · category avg 42
42
+5.0
Customer Documentation
Weight 8% · category avg 59
62
+5.0
Total weighted score
46.9(rounded to 47 for display)
Category avg is the mean raw score on that criterion across the 77 ATS-integrated AI vendors in scope of this rubric, this one included.
Strongest criterion
Customer Documentation
62raw / 100
Contributes 5.0 to the total. 62 against a 59 category average.
Weakest criterion
Bias Audit Transparency
30raw / 100
Contributes 5.4 to the total. 30 against a 41 category average.
Cited evidence
The evidence behind the score
Every score is backed by at least one cited piece of evidence. Open a criterion to see what was found, when, and where.
Download diligence recordEvidence ledger
- Items
- 20
- Documentation
- 13
- Audit report
- 1
- Absence
- 6
- With a source URL
- 14 of 20
- Source hostnames
- 4
- Fewest items
- 2
- Bias Audit Transparency
These figures measure how thoroughly Teamtailor was reviewed, not how Teamtailor performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
3 items50
- DocumentationCaptured Jul 17, 2026
Public Responsible AI Principles page commits to providing documentation on intended use, data usage and decision-making, plus an explainability and transparency statement for AI systems with significant impact.
https://support.teamtailor.com/en/articles/10450488-teamtailor-responsible-ai-principles
- DocumentationCaptured Jul 17, 2026
EU AI Act support article states Teamtailor, as provider, will keep detailed documentation, provide instructions for use, and perform conformity assessment for features it deems high-risk.
https://support.teamtailor.com/en/articles/9116269-the-new-eu-ai-act-recruiting-with-teamtailor
- AbsenceCaptured Jul 17, 2026
No published AI system/model cards, technical pack, or ISO 42001 certification was found on the product, support, or trust-center pages; the 'Information Security and Artificial Intelligence Policy' listed in the Trust Center is gated behind an access request.
Bias Audit Transparency
2 items30
- DocumentationCaptured Jul 17, 2026
Teamtailor commits to designing AI systems to 'minimize bias and treat individuals fairly,' and its Co-pilot feature set includes a 'discrimination detection' compliance check on interview content.
https://support.teamtailor.com/en/articles/10450488-teamtailor-responsible-ai-principles
- AbsenceCaptured Jul 17, 2026
No NYC Local Law 144 bias audit, no independent third-party bias/disparate-impact audit (Warden AI, BABL AI, Holistic AI, DCI, ORCAA, etc.), and no academic audit were found via web search or on Teamtailor's trust center and support site.
FRIA Support
2 items42
- DocumentationCaptured Jul 17, 2026
The EU AI Act article gives deployer-obligation guidance: customers should inform candidates about AI use, ensure competent human oversight, and assess how AI features influence candidates' access to employment.
https://support.teamtailor.com/en/articles/9116269-the-new-eu-ai-act-recruiting-with-teamtailor
- AbsenceCaptured Jul 17, 2026
No Fundamental Rights Impact Assessment (Art. 27) template or dedicated deployer FRIA tooling is published; guidance stops at recommending customers review usage and consult legal counsel.
Data Governance Disclosure
3 items58
- DocumentationCaptured Jul 17, 2026
Co-pilot uses OpenAI's Enterprise API (not public ChatGPT) with data residency in EU (Ireland) or US West (Oregon), request-level data isolation, and an explicit commitment that customer data is not used to train Teamtailor's or OpenAI's models.
https://support.teamtailor.com/en/articles/8611616-co-pilot-privacy-and-security
- Audit reportCaptured Jul 17, 2026
The Trust Center lists ISO/IEC 27001 and ISO/IEC 27701 certificates, an annual SOC 2 Type 2 report, a DPA, a Data Classification Policy, and regional subprocessor lists (EU/NA), available on access request.
- AbsenceCaptured Jul 17, 2026
No ISO 42001 AI-management-system certification is listed among the certifications.
Human Oversight Design
3 items54
- DocumentationCaptured Jul 17, 2026
Co-pilot is framed as decision support ('You're still the captain, but now you have a co-pilot'), presenting AI outputs as suggestions and summaries for the recruiter's judgment.
https://support.teamtailor.com/en/articles/8403166-co-pilot-ai-features-overview
- DocumentationCaptured Jul 17, 2026
The principles state that AI systems with significant impact include mechanisms for human review, intervention and override, and require active customer authorization rather than being enabled by default.
https://support.teamtailor.com/en/articles/10450488-teamtailor-responsible-ai-principles
- DocumentationCaptured Jul 17, 2026
Teamtailor strongly encourages customers to verify the accuracy of each feature's output, reinforcing a human-in-the-loop responsibility.
https://support.teamtailor.com/en/articles/8611616-co-pilot-privacy-and-security
Post-Market Monitoring
3 items42
- DocumentationCaptured Jul 17, 2026
A public Atlassian-powered status page shows per-component, multi-region (EU/US/APAC) uptime and incident history with email, SMS, Slack, and RSS subscription options.
- DocumentationCaptured Jul 17, 2026
The Responsible AI Principles commit to assessing the performance, validity, and reliability of AI systems and updating practices to address evolving risks.
https://support.teamtailor.com/en/articles/10450488-teamtailor-responsible-ai-principles
- AbsenceCaptured Jul 17, 2026
No public AI model-update changelog or continuous monitoring dashboard was found; a HackerOne vulnerability-disclosure program is referenced in third-party sources but could not be independently confirmed at fetch time.
Customer Documentation
4 items62
- DocumentationCaptured Jul 17, 2026
A public product page details each Co-pilot AI feature (screening, resume summaries, candidate suggestions, interview questions, job-ad writing) alongside an unconscious-bias-reduction claim.
- DocumentationCaptured Jul 17, 2026
A dedicated EU AI Act deployer-guidance article, together with the Co-pilot privacy/security article and Responsible AI Principles, forms a public AI compliance resource hub.
https://support.teamtailor.com/en/articles/9116269-the-new-eu-ai-act-recruiting-with-teamtailor
- DocumentationCaptured Jul 17, 2026
The Trust Center provides a SaaS agreement, DPA, GDPR compliance FAQ, privacy notices, and subprocessor lists for customer due diligence.
- AbsenceCaptured Jul 17, 2026
No NYC Local Law 144-specific deployer guidance or bias-audit summary was found.
Editorial notes
Company overview
Teamtailor (Teamtailor AB) is an applicant tracking system and employer-branding platform founded in Stockholm in 2013 and used by over 10,000 companies, with 500+ employees. Its AI layer, 'Co-pilot,' is built on OpenAI GPT models and covers candidate screening, resume and video-interview summaries, talent-pool candidate suggestions, interview-question and skills generation, discrimination detection in interview content, and job-ad/content drafting and translation. AI features must be actively enabled by a company admin rather than being on by default, and the product is framed as decision support with the recruiter retaining final judgment.
Regulatory exposure
Teamtailor publicly acknowledges that several Co-pilot features meet the EU AI Act's definition of high-risk AI and that it acts as the 'provider,' committing to detailed technical documentation, instructions for use, risk/quality management, conformity assessment, post-market surveillance, and EU-database registration once the high-risk rules apply (from August 2026). It gives customers explicit deployer-side guidance (candidate notice, competent human oversight, and assessing how AI influences candidates' access to employment). However, it publishes no NYC Local Law 144 bias audit, no independent or academic bias/disparate-impact audit, and no Fundamental Rights Impact Assessment template, and it holds SOC 2 Type 2, ISO 27001 and ISO 27701 but not ISO 42001.
Path to a higher score
The largest gaps are audit and published technical evidence. Commissioning and publicly posting an independent bias/disparate-impact audit (e.g., Warden AI, BABL AI, or Holistic AI), plus an NYC LL 144 summary where NYC candidates are in scope, would move the bias-audit score most. Pursuing ISO 42001, publishing model/system cards and the 'instructions for use' and FRIA template it currently only references as future obligations, and ungating its 'Information Security and AI Policy' would raise the technical-documentation, data-governance, and FRIA scores. Adding an AI model-update changelog or monitoring surface would strengthen post-market monitoring.
Regulatory frame
What applies to ATS-integrated AI.
Ranking features are inside EU AI Act Annex III §4 (high-risk) and inside NYC Local Law 144 when they affect NYC-based candidates. Customers should treat the AI surface as a distinct deployer-FRIA scope from the rest of the ATS.
Compare
Teamtailor against its nearest-scoring peers.
The closest scores in ATS-integrated AI, side by side.
- Side-by-sideTeamtailor vs Avature48F
- Side-by-sideTeamtailor vs ADP48F
- Side-by-sideTeamtailor vs Workable48F
- Side-by-sideTeamtailor vs isolved47F
Ranking
Others rated in ATS-integrated AI
Ranked 35 of 77 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- #32VidCruiter48F
- #33Jobylon48F
- #34isolved47F
- #35TeamtailorThis profile47F
- #36HiBob46F
- #37Brainner46F
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.