§ The result
Retorio leads Adaface by 5 points.
Retorio finishes 5 points ahead of Adaface under rubric v1.0, 44 to 39, both scored as Assessment entries. Retorio leads 3 of the 7 criteria, including Bias Audit Transparency, while Adaface leads 2, including Customer Documentation, and 2 are level. One criterion, Bias Audit Transparency, is both the widest raw gap (Adaface 22, Retorio 40) and the heaviest weighted swing, and at 18% weight it makes up 55% of the weighted advantage Retorio holds across the 3 criteria it leads.
Vendor profile
Adaface
Adaface runs chatbot-led 'conversational' skills tests for 500+ roles that score candidates automatically as pass, borderline pass or fail on benchmarked scorecards, backed by webcam, screen and IP proctoring and an AI résumé parser.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Adaface and Retorio are both filed under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Adaface | Retorio |
|---|---|---|
| Price tier | Low | Mid |
| Headquarters | SG | DE |
| Founded | 2018 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 46% of the movement so far
Bias Audit Transparency
Adaface 22 · Retorio 40
3.2 weighted points to Retorio
20% weight · 79% of the movement so far
Article 11 Technical Documentation
Adaface 38 · Retorio 50
2.4 weighted points to Retorio
8% weight · 88% of the movement so far
Customer Documentation
Adaface 58 · Retorio 50
0.6 weighted points to Adaface
12% weight · 97% of the movement so far
Post-Market Monitoring
Adaface 38 · Retorio 33
0.6 weighted points to Adaface
12% weight · 100% of the movement so far
Human Oversight Design
Adaface 50 · Retorio 52
0.2 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 5 figures above sum to -4.6 — the difference between the two totals before either is rounded. Shares are of 7.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -5 beside that -4.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Adaface minus Retorio.
| Category | Weight | Adaface | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 38 | 50 | -12 | -2.4 |
| Bias Audit Transparency | 18% | 22 | 40 | -18 | -3.2 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 52 | 52 | - | - |
| Human Oversight Design | 12% | 50 | 52 | -2 | -0.2 |
| Post-Market Monitoring | 12% | 38 | 33 | +5 | +0.6 |
| Customer Documentation | 8% | 58 | 50 | +8 | +0.6 |
| Total | 100% | 39 (F) | 44 (F) | -5 | -4.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Adaface | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 5 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 25 | 6 | Sources on the vendor's own domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Adaface has 31 evidence rows across 7 of 7 criteria — 25 with a source URL, 6 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 53 evidence rows on file for these two vendors: 31 for Adaface, across 1 distinct source domain, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Adaface last reviewed
- September 25, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next