§ The result
Criteria leads ConverzAI by 9 points.
Under rubric v1.0, Criteria, filed under Assessment, finishes on 53 and ConverzAI, filed under Screening, on 44, 9 points apart. ConverzAI takes 2 of the 7 criteria, Bias Audit Transparency among them, against 5 for Criteria, whose share includes Article 11 Technical Documentation. Article 11 Technical Documentation is both the widest raw gap and the heaviest weighted swing — ConverzAI 30, Criteria 68 — and at a 20% weight it carries 55% of the weighted advantage Criteria holds across the 5 criteria on that side of the table.
Vendor profile
ConverzAI
ConverzAI's Virtual Recruiter is an agentic voice, SMS and email AI agent for staffing firms. It contacts applicants within minutes, runs role-specific screening interviews, scores candidates' fit to open jobs and updates the firm's ATS.
Vendor profile
Criteria
Criteria is a pre-employment assessment platform offering scientifically validated cognitive aptitude, personality, emotional-intelligence and skills tests, plus structured and AI-assisted interview tools, used to evaluate and rank job candidates.
§ The record
ConverzAI is filed under Screening AI, Criteria under Assessment AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Criteria is in scope of Mobley v. Workday.
| Record | ConverzAI | Criteria |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | US |
| Founded | 2019 | 2006 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 40% of the movement so far
Article 11 Technical Documentation
ConverzAI 30 · Criteria 68
7.6 weighted points to Criteria
18% weight · 63% of the movement so far
Bias Audit Transparency
ConverzAI 72 · Criteria 48
4.3 weighted points to ConverzAI
15% weight · 80% of the movement so far
Data Governance Disclosure
ConverzAI 40 · Criteria 62
3.3 weighted points to Criteria
12% weight · 87% of the movement so far
Human Oversight Design
ConverzAI 45 · Criteria 56
1.3 weighted points to Criteria
8% weight · 93% of the movement so far
Customer Documentation
ConverzAI 45 · Criteria 60
1.2 weighted points to Criteria
12% weight · 98% of the movement so far
Post-Market Monitoring
ConverzAI 50 · Criteria 42
1.0 weighted points to ConverzAI
15% weight · 100% of the movement so far
FRIA Support
ConverzAI 30 · Criteria 32
0.3 weighted points to Criteria
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -8.4 — the difference between the two totals before either is rounded. Shares are of 19.0 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -9 beside that -8.4.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is ConverzAI minus Criteria.
| Category | Weight | ConverzAI | Criteria | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 68 | -38 | -7.6 |
| Bias Audit Transparency | 18% | 72 | 48 | +24 | +4.3 |
| FRIA Support | 15% | 30 | 32 | -2 | -0.3 |
| Data Governance Disclosure | 15% | 40 | 62 | -22 | -3.3 |
| Human Oversight Design | 12% | 45 | 56 | -11 | -1.3 |
| Post-Market Monitoring | 12% | 50 | 42 | +8 | +1.0 |
| Customer Documentation | 8% | 45 | 60 | -15 | -1.2 |
| Total | 100% | 44 (F) | 53 (F) | -9 | -8.4 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | ConverzAI | Criteria | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 6 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 1 | 1 | — |
| FRIA Support | 15% | 1 | 1 | Sources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 4 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Audit reportSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 24 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 14 | 4 | Sources on the vendor's own domain |
ConverzAI has 30 evidence rows across 7 of 7 criteria — 24 with a source URL, 6 documented absences; Criteria has 18 evidence rows across 7 of 7 criteria — 14 with a source URL, 4 documented absences; some documentation or audit rows for ConverzAI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 48 evidence rows on file for these two vendors: 30 for ConverzAI, across 3 distinct source domains, and 18 for Criteria, across 1 distinct source domain.
- Rubric
- v1.0
- ConverzAI last reviewed
- September 25, 2026 · HireAIScore editorial team
- Criteria last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next