§ The result
SHL leads ConverzAI by 7 points.
Under rubric v1.0, SHL, filed under Assessment, finishes on 51 and ConverzAI, filed under Screening, on 44, 7 points apart. ConverzAI takes 2 of the 7 criteria, Bias Audit Transparency among them, against 4 for SHL, whose share includes Article 11 Technical Documentation, and 1 is level. Article 11 Technical Documentation is both the widest raw gap and the heaviest weighted swing — ConverzAI 30, SHL 60 — and at a 20% weight it carries 52% of the weighted advantage SHL holds across the 4 criteria on that side of the table.
Vendor profile
ConverzAI
ConverzAI's Virtual Recruiter is an agentic voice, SMS and email AI agent for staffing firms. It contacts applicants within minutes, runs role-specific screening interviews, scores candidates' fit to open jobs and updates the firm's ATS.
Vendor profile
SHL
SHL is a global talent-assessment provider offering AI-scored cognitive ability, personality, behavioral, situational-judgement, coding, and video-interview assessments that score, rank, and recommend candidates for hiring and development decisions.
§ The record
ConverzAI is filed under Screening AI, SHL under Assessment AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only SHL is in scope of Mobley v. Workday.
| Record | ConverzAI | SHL |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | US | GB |
| Founded | 2019 | 1977 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 36% of the movement so far
Article 11 Technical Documentation
ConverzAI 30 · SHL 60
6.0 weighted points to SHL
18% weight · 60% of the movement so far
Bias Audit Transparency
ConverzAI 72 · SHL 50
4.0 weighted points to ConverzAI
15% weight · 76% of the movement so far
Data Governance Disclosure
ConverzAI 40 · SHL 58
2.7 weighted points to SHL
12% weight · 86% of the movement so far
Human Oversight Design
ConverzAI 45 · SHL 58
1.6 weighted points to SHL
12% weight · 93% of the movement so far
Post-Market Monitoring
ConverzAI 50 · SHL 40
1.2 weighted points to ConverzAI
8% weight · 100% of the movement so far
Customer Documentation
ConverzAI 45 · SHL 60
1.2 weighted points to SHL
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -6.3 — the difference between the two totals before either is rounded. Shares are of 16.6 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -7 beside that -6.3.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is ConverzAI minus SHL.
| Category | Weight | ConverzAI | SHL | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 60 | -30 | -6.0 |
| Bias Audit Transparency | 18% | 72 | 50 | +22 | +4.0 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 40 | 58 | -18 | -2.7 |
| Human Oversight Design | 12% | 45 | 58 | -13 | -1.6 |
| Post-Market Monitoring | 12% | 50 | 40 | +10 | +1.2 |
| Customer Documentation | 8% | 45 | 60 | -15 | -1.2 |
| Total | 100% | 44 (F) | 51 (F) | -7 | -6.3 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | ConverzAI | SHL | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 6 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 1 | 1 | Sources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 4 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Audit reportSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 24 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 15 | 4 | Sources on the vendor's own domain |
ConverzAI has 30 evidence rows across 7 of 7 criteria — 24 with a source URL, 6 documented absences; SHL has 19 evidence rows across 7 of 7 criteria — 15 with a source URL, 4 documented absences; some documentation or audit rows for ConverzAI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 49 evidence rows on file for these two vendors: 30 for ConverzAI, across 3 distinct source domains, and 19 for SHL, across 1 distinct source domain.
- Rubric
- v1.0
- ConverzAI last reviewed
- September 25, 2026 · HireAIScore editorial team
- SHL last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next