§ The result
SmartRecruiters leads ConverzAI by 18 points.
Under rubric v1.0, SmartRecruiters (ATS-integrated) opens an 18-point lead on ConverzAI (Screening), 62 (D) to 44 (F). The 7 criteria split 6 to 1 in favour of SmartRecruiters: SmartRecruiters is ahead on Article 11 Technical Documentation and ConverzAI on Post-Market Monitoring. Article 11 Technical Documentation is both the widest raw gap and the heaviest weighted swing — ConverzAI 30, SmartRecruiters 70 — and at a 20% weight it carries 44% of the weighted advantage SmartRecruiters holds across the 6 criteria on that side of the table.
Vendor profile
ConverzAI
ConverzAI's Virtual Recruiter is an agentic voice, SMS and email AI agent for staffing firms. It contacts applicants within minutes, runs role-specific screening interviews, scores candidates' fit to open jobs and updates the firm's ATS.
Vendor profile
SmartRecruiters
SmartRecruiters is an enterprise applicant tracking system and talent acquisition suite whose AI layer (the Winston assistant plus SmartAssistant/Winston Match) screens, ranks, and matches candidates to requisitions to support recruiter decisions.
§ The record
ConverzAI is filed under Screening AI, SmartRecruiters under ATS-integrated AI. They also share 1 secondary category: Sourcing.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773.
| Record | ConverzAI | SmartRecruiters |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | US | US |
| Founded | 2019 | 2010 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 44% of the movement so far
Article 11 Technical Documentation
ConverzAI 30 · SmartRecruiters 70
8.0 weighted points to SmartRecruiters
15% weight · 62% of the movement so far
Data Governance Disclosure
ConverzAI 40 · SmartRecruiters 62
3.3 weighted points to SmartRecruiters
15% weight · 74% of the movement so far
FRIA Support
ConverzAI 30 · SmartRecruiters 45
2.3 weighted points to SmartRecruiters
12% weight · 85% of the movement so far
Human Oversight Design
ConverzAI 45 · SmartRecruiters 62
2.0 weighted points to SmartRecruiters
8% weight · 93% of the movement so far
Customer Documentation
ConverzAI 45 · SmartRecruiters 63
1.4 weighted points to SmartRecruiters
18% weight · 99% of the movement so far
Bias Audit Transparency
ConverzAI 72 · SmartRecruiters 78
1.1 weighted points to SmartRecruiters
12% weight · 100% of the movement so far
Post-Market Monitoring
ConverzAI 50 · SmartRecruiters 48
0.2 weighted points to ConverzAI
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -17.9 — the difference between the two totals before either is rounded. Shares are of 18.3 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -18 beside that -17.9.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is ConverzAI minus SmartRecruiters.
| Category | Weight | ConverzAI | SmartRecruiters | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 30 | 70 | -40 | -8.0 |
| Bias Audit Transparency | 18% | 72 | 78 | -6 | -1.1 |
| FRIA Support | 15% | 30 | 45 | -15 | -2.3 |
| Data Governance Disclosure | 15% | 40 | 62 | -22 | -3.3 |
| Human Oversight Design | 12% | 45 | 62 | -17 | -2.0 |
| Post-Market Monitoring | 12% | 50 | 48 | +2 | +0.2 |
| Customer Documentation | 8% | 45 | 63 | -18 | -1.4 |
| Total | 100% | 44 (F) | 62 (D) | -18 | -17.9 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | ConverzAI | SmartRecruiters | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on a separate domain | 2 | 0 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 6 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 1 | 0 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 2 | 0 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 4 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Audit reportSources on a separate domain | 1 | 1 | Audit reportSources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 24 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 11 | 2 | Audit reportSources on the vendor's own domainSources on a separate domain |
ConverzAI has 30 evidence rows across 7 of 7 criteria — 24 with a source URL, 6 documented absences; SmartRecruiters has 13 evidence rows across 7 of 7 criteria — 11 with a source URL, 2 documented absences; some documentation or audit rows for ConverzAI and SmartRecruiters sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 43 evidence rows on file for these two vendors: 30 for ConverzAI, across 3 distinct source domains, and 13 for SmartRecruiters, across 2 distinct source domains.
- Rubric
- v1.0
- ConverzAI last reviewed
- September 25, 2026 · HireAIScore editorial team
- SmartRecruiters last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next