§ The result
3 points separate Crosschq and Retorio.
Crosschq holds a 3-point edge over Retorio under rubric v1.0, 47 to 44, across the Screening and Assessment cohorts. Crosschq leads 4 of the 7 criteria, including Human Oversight Design, while Retorio leads 1, including Bias Audit Transparency, and 2 are level. The widest raw gap and the heaviest weighted swing fall on different criteria: Customer Documentation (Crosschq 62, Retorio 50) and Human Oversight Design at 12% (Crosschq 62, Retorio 52), the second being 31% of the weighted advantage Crosschq holds across the 4 criteria on that side of the table.
Vendor profile
Crosschq
Crosschq is a hiring-intelligence platform that combines automated 360 reference checks, an AI Interview Agent that conducts and scores voice/video screening interviews, AI resume matching and ranking, candidate-fraud and identity checks, Traitify personality and cognitive assessments, and quality-of-hire analytics.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Crosschq is filed under Screening AI, Retorio under Assessment AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | Crosschq | Retorio |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | DE |
| Founded | 2018 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
12% weight · 28% of the movement so far
Human Oversight Design
Crosschq 62 · Retorio 52
1.2 weighted points to Crosschq
8% weight · 51% of the movement so far
Customer Documentation
Crosschq 62 · Retorio 50
1.0 weighted points to Crosschq
15% weight · 72% of the movement so far
Data Governance Disclosure
Crosschq 58 · Retorio 52
0.9 weighted points to Crosschq
12% weight · 92% of the movement so far
Post-Market Monitoring
Crosschq 40 · Retorio 33
0.8 weighted points to Crosschq
18% weight · 100% of the movement so far
Bias Audit Transparency
Crosschq 38 · Retorio 40
0.4 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 5 figures above sum to +3.5 — the difference between the two totals before either is rounded. Shares are of 4.3 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +3 beside that +3.5.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Crosschq minus Retorio.
| Category | Weight | Crosschq | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 50 | - | - |
| Bias Audit Transparency | 18% | 38 | 40 | -2 | -0.4 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 58 | 52 | +6 | +0.9 |
| Human Oversight Design | 12% | 62 | 52 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 40 | 33 | +7 | +0.8 |
| Customer Documentation | 8% | 62 | 50 | +12 | +1.0 |
| Total | 100% | 47 (F) | 44 (F) | +3 | +3.5 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Crosschq | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 6 | 1 | Sources on the vendor's own domainSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 6 | 1 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 7 | 0 | Sources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 6 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 38 | 5 | Sources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Crosschq has 43 evidence rows across 7 of 7 criteria — 38 with a source URL, 5 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Crosschq and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 65 evidence rows on file for these two vendors: 43 for Crosschq, across 3 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Crosschq last reviewed
- September 25, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next