§ The result
HeyMilo leads Employment Hero by 13 points.
Rubric v1.0 scores the Screening entries HeyMilo and Employment Hero at 61 (D) and 48 (F), a gap of 13 points. HeyMilo leads 6 of the 7 criteria, including Bias Audit Transparency, while Employment Hero leads 1, including Post-Market Monitoring. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Employment Hero 35, HeyMilo 83 — and at an 18% weight it carries 65% of the weighted advantage HeyMilo holds across the 6 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
HeyMilo
HeyMilo is an AI recruiter for high-volume hiring whose voice and video AI agent conducts and scores async and live conversational screening interviews against recruiter-defined rubrics and syncs results to the customer's ATS.
§ The record
Employment Hero and HeyMilo are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | HeyMilo |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | US |
| Founded | 2014 | 2023 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 63% of the movement so far
Bias Audit Transparency
Employment Hero 35 · HeyMilo 83
8.6 weighted points to HeyMilo
20% weight · 75% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · HeyMilo 58
1.6 weighted points to HeyMilo
15% weight · 86% of the movement so far
FRIA Support
Employment Hero 32 · HeyMilo 42
1.5 weighted points to HeyMilo
15% weight · 92% of the movement so far
Data Governance Disclosure
Employment Hero 56 · HeyMilo 62
0.9 weighted points to HeyMilo
12% weight · 96% of the movement so far
Post-Market Monitoring
Employment Hero 50 · HeyMilo 46
0.5 weighted points to Employment Hero
8% weight · 98% of the movement so far
Customer Documentation
Employment Hero 62 · HeyMilo 66
0.3 weighted points to HeyMilo
12% weight · 100% of the movement so far
Human Oversight Design
Employment Hero 62 · HeyMilo 64
0.2 weighted points to HeyMilo
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -12.7 — the difference between the two totals before either is rounded. Shares are of 13.7 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -13 beside that -12.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus HeyMilo.
| Category | Weight | Employment Hero | HeyMilo | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 58 | -8 | -1.6 |
| Bias Audit Transparency | 18% | 35 | 83 | -48 | -8.6 |
| FRIA Support | 15% | 32 | 42 | -10 | -1.5 |
| Data Governance Disclosure | 15% | 56 | 62 | -6 | -0.9 |
| Human Oversight Design | 12% | 62 | 64 | -2 | -0.2 |
| Post-Market Monitoring | 12% | 50 | 46 | +4 | +0.5 |
| Customer Documentation | 8% | 62 | 66 | -4 | -0.3 |
| Total | 100% | 48 (F) | 61 (D) | -13 | -12.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | HeyMilo | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 3 | 0 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 2 | 1 | Audit reportSources on a separate domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 18 | 3 | Audit reportSources on the vendor's own domainSources on a separate domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; HeyMilo has 21 evidence rows across 7 of 7 criteria — 18 with a source URL, 3 documented absences; some documentation or audit rows for HeyMilo sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 56 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 21 for HeyMilo, across 2 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- HeyMilo last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next