§ The result
Juicebox (PeopleGPT) leads Employment Hero by 9 points.
Under rubric v1.0, Juicebox (PeopleGPT), filed under Sourcing, finishes on 57 and Employment Hero, filed under Screening, on 48, 9 points apart. The 7 criteria split 4 to 2 in favour of Juicebox (PeopleGPT), with 1 level: Juicebox (PeopleGPT) is ahead on Bias Audit Transparency and Employment Hero on Human Oversight Design. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Employment Hero 35, Juicebox (PeopleGPT) 84 — and at an 18% weight it carries 86% of the weighted advantage Juicebox (PeopleGPT) holds across the 4 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Juicebox (PeopleGPT)
Juicebox (PeopleGPT) is an AI talent-sourcing search engine that lets recruiters find, rank, and reach candidates across 800M+ public profiles using natural-language queries instead of Boolean search, with an "Autopilot" agent that scores and ranks profiles against job criteria.
§ The record
Employment Hero is filed under Screening AI, Juicebox (PeopleGPT) under Candidate sourcing AI. They also share 1 secondary category: ATS-integrated.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Employment Hero is in scope of Mobley v. Workday.
| Record | Employment Hero | Juicebox (PeopleGPT) |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | US |
| Founded | 2014 | 2022 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 74% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Juicebox (PeopleGPT) 84
8.8 weighted points to Juicebox (PeopleGPT)
12% weight · 86% of the movement so far
Human Oversight Design
Employment Hero 62 · Juicebox (PeopleGPT) 50
1.4 weighted points to Employment Hero
12% weight · 91% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Juicebox (PeopleGPT) 55
0.6 weighted points to Juicebox (PeopleGPT)
15% weight · 95% of the movement so far
FRIA Support
Employment Hero 32 · Juicebox (PeopleGPT) 35
0.4 weighted points to Juicebox (PeopleGPT)
20% weight · 99% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Juicebox (PeopleGPT) 52
0.4 weighted points to Juicebox (PeopleGPT)
8% weight · 100% of the movement so far
Customer Documentation
Employment Hero 62 · Juicebox (PeopleGPT) 60
0.2 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -8.7 — the difference between the two totals before either is rounded. Shares are of 11.9 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -9 beside that -8.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Juicebox (PeopleGPT).
| Category | Weight | Employment Hero | Juicebox (PeopleGPT) | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 52 | -2 | -0.4 |
| Bias Audit Transparency | 18% | 35 | 84 | -49 | -8.8 |
| FRIA Support | 15% | 32 | 35 | -3 | -0.4 |
| Data Governance Disclosure | 15% | 56 | 56 | - | - |
| Human Oversight Design | 12% | 62 | 50 | +12 | +1.4 |
| Post-Market Monitoring | 12% | 50 | 55 | -5 | -0.6 |
| Customer Documentation | 8% | 62 | 60 | +2 | +0.2 |
| Total | 100% | 48 (F) | 57 (F) | -9 | -8.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Juicebox (PeopleGPT) | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on a separate domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 3 | 0 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on a separate domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on a separate domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 2 | 0 | Audit reportSources on a separate domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 12 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Juicebox (PeopleGPT) has 16 evidence rows across 7 of 7 criteria — 12 with a source URL, 4 documented absences; some documentation or audit rows for Juicebox (PeopleGPT) sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 51 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 16 for Juicebox (PeopleGPT), across 4 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Juicebox (PeopleGPT) last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next