§ The result
Pinpoint leads Employment Hero on all 7 criteria.
Under rubric v1.0, Pinpoint, filed under ATS-integrated, finishes on 57 and Employment Hero, filed under Screening, on 48, 9 points apart. Of the 7 criteria Employment Hero wins none, and the narrowest lead Pinpoint holds is on Human Oversight Design, Employment Hero 62 to Pinpoint 64. Article 11 Technical Documentation is both the widest raw gap and the heaviest weighted swing — Employment Hero 50, Pinpoint 72 — and at a 20% weight it carries 48% of the weighted advantage Pinpoint holds across the 7 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Pinpoint
Pinpoint is an applicant tracking system for in-house talent teams that layers AI-assisted screening onto core hiring workflows - candidate match scores, AI filters, anonymized screening, an interview notetaker, and a hiring copilot for outreach and rejections.
§ The record
Employment Hero is filed under Screening AI, Pinpoint under ATS-integrated AI. They also share 1 secondary category: Sourcing.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Employment Hero is in scope of Mobley v. Workday.
| Record | Employment Hero | Pinpoint |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | AU | JE |
| Founded | 2014 | 2017 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 48% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Pinpoint 72
4.4 weighted points to Pinpoint
15% weight · 68% of the movement so far
Data Governance Disclosure
Employment Hero 56 · Pinpoint 68
1.8 weighted points to Pinpoint
18% weight · 81% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Pinpoint 42
1.3 weighted points to Pinpoint
15% weight · 91% of the movement so far
FRIA Support
Employment Hero 32 · Pinpoint 38
0.9 weighted points to Pinpoint
8% weight · 95% of the movement so far
Customer Documentation
Employment Hero 62 · Pinpoint 66
0.3 weighted points to Pinpoint
12% weight · 97% of the movement so far
Human Oversight Design
Employment Hero 62 · Pinpoint 64
0.2 weighted points to Pinpoint
12% weight · 100% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Pinpoint 52
0.2 weighted points to Pinpoint
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -9.2 — the difference between the two totals before either is rounded. Shares are of 9.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -9 beside that -9.2.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Pinpoint.
| Category | Weight | Employment Hero | Pinpoint | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 72 | -22 | -4.4 |
| Bias Audit Transparency | 18% | 35 | 42 | -7 | -1.3 |
| FRIA Support | 15% | 32 | 38 | -6 | -0.9 |
| Data Governance Disclosure | 15% | 56 | 68 | -12 | -1.8 |
| Human Oversight Design | 12% | 62 | 64 | -2 | -0.2 |
| Post-Market Monitoring | 12% | 50 | 52 | -2 | -0.2 |
| Customer Documentation | 8% | 62 | 66 | -4 | -0.3 |
| Total | 100% | 48 (F) | 57 (F) | -9 | -9.2 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Pinpoint | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 2 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | — |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 18 | 2 | Sources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Pinpoint has 20 evidence rows across 7 of 7 criteria — 18 with a source URL, 2 documented absences.
Provenance
The scores above are documented by 55 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 20 for Pinpoint, across 2 distinct source domains.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Pinpoint last reviewed
- July 17, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next