Pinpoint

Company overview

Pinpoint is a Jersey-headquartered (St Helier) applicant tracking system founded in 2017 by Tom Hacquoil, Tom Luce and Bill Rogers and operated under the Infuse Group. It serves 500+ in-house talent teams across 50+ countries with customers split roughly between UK/Europe and the US, and layers eight AI features (AI Match Score, AI Candidate Filters, Anonymized Screening, AI Notetaker, AI Hiring Copilot, AI Candidate Companion, AI Criteria Checklist and an MCP server) on top of a core ATS. In late 2025 it became one of the first ATSs to achieve ISO/IEC 42001 certification for its AI management system.

Regulatory exposure

As an ATS whose AI Match Score and screening features rank and score candidates, Pinpoint falls within scope of NYC Local Law 144 (as an AEDT provider/deployer tool), the EU AI Act's high-risk employment provisions, and Illinois HB 3773, Colorado SB 24-205 and California FEHA. Pinpoint publicly positions its mandatory human-in-the-loop design as aligning with GDPR Article 22 and EU AI Act human-oversight requirements and provides candidate-notification, disclosure and audit-log tooling, but it has not published an independent LL144-style bias audit and offers no FRIA template. Its ISO 42001 certification covers internal AI governance and fairness monitoring (AI Impact Assessments) rather than an external, downloadable fairness audit.

Path to a higher score

The clearest gap is bias-audit transparency: commissioning and publicly posting an independent, intersectional bias audit (e.g. Warden AI, BABL AI, Holistic AI) with named auditor and date — ideally across two consecutive years — would move Pinpoint out of the 'referenced but none downloadable' tier. Publishing an EU AI Act Article 27 FRIA template / deployer-obligation guide, a per-feature instructions-for-use or model-card pack, and a public sub-processor list and standard DPA would lift the Article 11, FRIA and data-governance scores further.