§ The result
SHL takes the total, Employment Hero takes more of the criteria.
SHL holds a 3-point edge over Employment Hero under rubric v1.0, 51 to 48, across the Assessment and Screening cohorts. Employment Hero leads more of the criteria, 4 against 3 for SHL, yet SHL takes Bias Audit Transparency, which carries 18% of the rubric, and the weighted sum with it. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Employment Hero 35, SHL 50 — and at an 18% weight it carries 54% of the weighted advantage SHL holds across the 3 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
SHL
SHL is a global talent-assessment provider offering AI-scored cognitive ability, personality, behavioral, situational-judgement, coding, and video-interview assessments that score, rank, and recommend candidates for hiring and development decisions.
§ The record
Employment Hero is filed under Screening AI, SHL under Assessment AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | SHL |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | AU | GB |
| Founded | 2014 | 1977 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 38% of the movement so far
Bias Audit Transparency
Employment Hero 35 · SHL 50
2.7 weighted points to SHL
20% weight · 66% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · SHL 60
2.0 weighted points to SHL
12% weight · 83% of the movement so far
Post-Market Monitoring
Employment Hero 50 · SHL 40
1.2 weighted points to Employment Hero
12% weight · 89% of the movement so far
Human Oversight Design
Employment Hero 62 · SHL 58
0.5 weighted points to Employment Hero
15% weight · 94% of the movement so far
FRIA Support
Employment Hero 32 · SHL 30
0.3 weighted points to Employment Hero
15% weight · 98% of the movement so far
Data Governance Disclosure
Employment Hero 56 · SHL 58
0.3 weighted points to SHL
8% weight · 100% of the movement so far
Customer Documentation
Employment Hero 62 · SHL 60
0.2 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -2.9 — the difference between the two totals before either is rounded. Shares are of 7.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -3 beside that -2.9.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus SHL.
| Category | Weight | Employment Hero | SHL | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 60 | -10 | -2.0 |
| Bias Audit Transparency | 18% | 35 | 50 | -15 | -2.7 |
| FRIA Support | 15% | 32 | 30 | +2 | +0.3 |
| Data Governance Disclosure | 15% | 56 | 58 | -2 | -0.3 |
| Human Oversight Design | 12% | 62 | 58 | +4 | +0.5 |
| Post-Market Monitoring | 12% | 50 | 40 | +10 | +1.2 |
| Customer Documentation | 8% | 62 | 60 | +2 | +0.2 |
| Total | 100% | 48 (F) | 51 (F) | -3 | -2.9 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | SHL | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 2 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 15 | 4 | Sources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; SHL has 19 evidence rows across 7 of 7 criteria — 15 with a source URL, 4 documented absences.
Provenance
The scores above are documented by 54 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 19 for SHL, across 1 distinct source domain.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- SHL last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next