§ The result
Retorio takes the total, Harri takes more of the criteria.
Retorio (Assessment) edges Harri (ATS-integrated) by 3 points under rubric v1.0, 44 to 41. Harri leads more of the criteria than Retorio — 3 to 2 — but Bias Audit Transparency, which Retorio leads, carries 18% of the rubric, and the weighted sum still falls to Retorio. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Harri 22, Retorio 40 — and at an 18% weight it carries 52% of the weighted advantage Retorio holds across the 2 criteria on that side of the table.
Vendor profile
Harri
Harri is a frontline workforce platform for hospitality, grocery and care employers whose pre-hire suite pairs a career portal and applicant tracking system with Carri, a conversational AI assistant that screens applicants and coordinates interviews, plus an agentic AI layer (Salli) for scheduling and labor-law compliance.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Harri is filed under ATS-integrated AI, Retorio under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Retorio is in scope of Mobley v. Workday.
| Record | Harri | Retorio |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | DE |
| Founded | 2012 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 32% of the movement so far
Bias Audit Transparency
Harri 22 · Retorio 40
3.2 weighted points to Retorio
20% weight · 63% of the movement so far
Article 11 Technical Documentation
Harri 35 · Retorio 50
3.0 weighted points to Retorio
15% weight · 84% of the movement so far
FRIA Support
Harri 44 · Retorio 30
2.1 weighted points to Harri
12% weight · 92% of the movement so far
Post-Market Monitoring
Harri 40 · Retorio 33
0.8 weighted points to Harri
8% weight · 100% of the movement so far
Customer Documentation
Harri 60 · Retorio 50
0.8 weighted points to Harri
Weighted delta is the raw difference times the criterion weight, so the 5 figures above sum to -2.5 — the difference between the two totals before either is rounded. Shares are of 10.0 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -3 beside that -2.5.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Harri minus Retorio.
| Category | Weight | Harri | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 35 | 50 | -15 | -3.0 |
| Bias Audit Transparency | 18% | 22 | 40 | -18 | -3.2 |
| FRIA Support | 15% | 44 | 30 | +14 | +2.1 |
| Data Governance Disclosure | 15% | 52 | 52 | - | - |
| Human Oversight Design | 12% | 52 | 52 | - | - |
| Post-Market Monitoring | 12% | 40 | 33 | +7 | +0.8 |
| Customer Documentation | 8% | 60 | 50 | +10 | +0.8 |
| Total | 100% | 41 (F) | 44 (F) | -3 | -2.5 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Harri | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 2 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 19 | 8 | Sources on the vendor's own domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Harri has 27 evidence rows across 7 of 7 criteria — 19 with a source URL, 8 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 49 evidence rows on file for these two vendors: 27 for Harri, across 1 distinct source domain, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Harri last reviewed
- August 2, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next