§ The result
HeyMilo leads Zappyhire on all 7 criteria.
Rubric v1.0 separates HeyMilo and Zappyhire, both Screening entries, by 27 points: 61 (D) for HeyMilo, 34 (F) for Zappyhire. HeyMilo leads every one of the 7 criteria and 4 of them by 20 raw points or more, Bias Audit Transparency among them; Zappyhire leads none. Bias Audit Transparency is the widest raw gap and the heaviest weighted swing at once (HeyMilo 83, Zappyhire 28, 18% weight), but it accounts for only 37% of the weighted advantage HeyMilo holds across the 7 criteria on that side of the table.
Vendor profile
HeyMilo
HeyMilo is an AI recruiter for high-volume hiring whose voice and video AI agent conducts and scores async and live conversational screening interviews against recruiter-defined rubrics and syncs results to the customer's ATS.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
HeyMilo and Zappyhire are both filed under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | HeyMilo | Zappyhire |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | IN |
| Founded | 2023 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 37% of the movement so far
Bias Audit Transparency
HeyMilo 83 · Zappyhire 28
9.9 weighted points to HeyMilo
20% weight · 58% of the movement so far
Article 11 Technical Documentation
HeyMilo 58 · Zappyhire 30
5.6 weighted points to HeyMilo
15% weight · 70% of the movement so far
Data Governance Disclosure
HeyMilo 62 · Zappyhire 42
3.0 weighted points to HeyMilo
15% weight · 79% of the movement so far
FRIA Support
HeyMilo 42 · Zappyhire 25
2.5 weighted points to HeyMilo
12% weight · 87% of the movement so far
Post-Market Monitoring
HeyMilo 46 · Zappyhire 28
2.2 weighted points to HeyMilo
12% weight · 94% of the movement so far
Human Oversight Design
HeyMilo 64 · Zappyhire 50
1.7 weighted points to HeyMilo
8% weight · 100% of the movement so far
Customer Documentation
HeyMilo 66 · Zappyhire 45
1.7 weighted points to HeyMilo
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +26.6 — the difference between the two totals before either is rounded. Shares are of 26.6 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +27 beside that +26.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is HeyMilo minus Zappyhire.
| Category | Weight | HeyMilo | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 58 | 30 | +28 | +5.6 |
| Bias Audit Transparency | 18% | 83 | 28 | +55 | +9.9 |
| FRIA Support | 15% | 42 | 25 | +17 | +2.5 |
| Data Governance Disclosure | 15% | 62 | 42 | +20 | +3.0 |
| Human Oversight Design | 12% | 64 | 50 | +14 | +1.7 |
| Post-Market Monitoring | 12% | 46 | 28 | +18 | +2.2 |
| Customer Documentation | 8% | 66 | 45 | +21 | +1.7 |
| Total | 100% | 61 (D) | 34 (F) | +27 | +26.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | HeyMilo | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 0 | Audit reportSources on a separate domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Audit reportSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 18 | 3 | Audit reportSources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
HeyMilo has 21 evidence rows across 7 of 7 criteria — 18 with a source URL, 3 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for HeyMilo and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 39 evidence rows on file for these two vendors: 21 for HeyMilo, across 2 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- HeyMilo last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next