§ The result
Retorio leads impress.ai by 6 points.
Retorio scores 44 and impress.ai 38 under rubric v1.0, a 6-point gap across the Assessment and Screening cohorts. Retorio leads 4 of the 7 criteria, including Bias Audit Transparency, while impress.ai leads 2, including Customer Documentation, and 1 is level. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — impress.ai 22, Retorio 40 — and at an 18% weight it carries 46% of the weighted advantage Retorio holds across the 4 criteria on that side of the table.
Vendor profile
impress.ai
impress.ai is a Singapore-headquartered recruitment automation platform that uses conversational AI assistants, resume parsing and scoring, and structured competency-based screening to filter, rank and shortlist job candidates, integrating with enterprise ATS systems.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
impress.ai is filed under Screening AI, Retorio under Assessment AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | impress.ai | Retorio |
|---|---|---|
| Price tier | High | Mid |
| Headquarters | SG | DE |
| Founded | 2017 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 40% of the movement so far
Bias Audit Transparency
impress.ai 22 · Retorio 40
3.2 weighted points to Retorio
20% weight · 76% of the movement so far
Article 11 Technical Documentation
impress.ai 35 · Retorio 50
3.0 weighted points to Retorio
15% weight · 85% of the movement so far
FRIA Support
impress.ai 25 · Retorio 30
0.8 weighted points to Retorio
8% weight · 93% of the movement so far
Customer Documentation
impress.ai 58 · Retorio 50
0.6 weighted points to impress.ai
15% weight · 99% of the movement so far
Data Governance Disclosure
impress.ai 55 · Retorio 52
0.4 weighted points to impress.ai
12% weight · 100% of the movement so far
Post-Market Monitoring
impress.ai 32 · Retorio 33
0.1 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -6.0 — the difference between the two totals before either is rounded. Shares are of 8.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -6 beside that -6.0.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is impress.ai minus Retorio.
| Category | Weight | impress.ai | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 35 | 50 | -15 | -3.0 |
| Bias Audit Transparency | 18% | 22 | 40 | -18 | -3.2 |
| FRIA Support | 15% | 25 | 30 | -5 | -0.8 |
| Data Governance Disclosure | 15% | 55 | 52 | +3 | +0.4 |
| Human Oversight Design | 12% | 52 | 52 | - | - |
| Post-Market Monitoring | 12% | 32 | 33 | -1 | -0.1 |
| Customer Documentation | 8% | 58 | 50 | +8 | +0.6 |
| Total | 100% | 38 (F) | 44 (F) | -6 | -6.0 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | impress.ai | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 18 | 7 | Sources on the vendor's own domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
impress.ai has 25 evidence rows across 7 of 7 criteria — 18 with a source URL, 7 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 47 evidence rows on file for these two vendors: 25 for impress.ai, across 1 distinct source domain, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- impress.ai last reviewed
- August 2, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next