§ The result
isolved leads Retorio on 5 of the 7 criteria.
isolved holds a 3-point edge over Retorio under rubric v1.0, 47 to 44, across the ATS-integrated and Assessment cohorts. Retorio is ahead on none of the 7 criteria: isolved takes 5, the remaining 2 are level, and the nearest of those 5 is Data Governance Disclosure, isolved 53 to Retorio 52. Post-Market Monitoring is both the widest raw gap and the heaviest weighted swing — isolved 47, Retorio 33 — and at a 12% weight it carries 47% of the weighted advantage isolved holds across the 5 criteria on that side of the table.
Vendor profile
isolved
isolved is a US HCM and payroll provider whose isolved Talent Acquisition applicant tracking system (formerly ApplicantPro) uses AI Candidate Matching to score each applicant's resume against the job description and sort the applicant list, alongside AI job-ad writing and WedgeHR-powered one-way video interviews.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
isolved is filed under ATS-integrated AI, Retorio under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Retorio is in scope of Mobley v. Workday.
| Record | isolved | Retorio |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | DE |
| Founded | 1986 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
12% weight · 47% of the movement so far
Post-Market Monitoring
isolved 47 · Retorio 33
1.7 weighted points to isolved
18% weight · 72% of the movement so far
Bias Audit Transparency
isolved 45 · Retorio 40
0.9 weighted points to isolved
8% weight · 86% of the movement so far
Customer Documentation
isolved 56 · Retorio 50
0.5 weighted points to isolved
12% weight · 96% of the movement so far
Human Oversight Design
isolved 55 · Retorio 52
0.4 weighted points to isolved
15% weight · 100% of the movement so far
Data Governance Disclosure
isolved 53 · Retorio 52
0.1 weighted points to isolved
Weighted delta is the raw difference times the criterion weight, so the 5 figures above sum to +3.6 — the difference between the two totals before either is rounded. Shares are of 3.6 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +3 beside that +3.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is isolved minus Retorio.
| Category | Weight | isolved | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 50 | - | - |
| Bias Audit Transparency | 18% | 45 | 40 | +5 | +0.9 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 53 | 52 | +1 | +0.1 |
| Human Oversight Design | 12% | 55 | 52 | +3 | +0.4 |
| Post-Market Monitoring | 12% | 47 | 33 | +14 | +1.7 |
| Customer Documentation | 8% | 56 | 50 | +6 | +0.5 |
| Total | 100% | 47 (F) | 44 (F) | +3 | +3.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | isolved | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 4 | 1 | Audit reportSources on a separate domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 3 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 5 | 0 | Sources on the vendor's own domainSources on a separate domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 5 | 1 | Sources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 5 | Audit reportSources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
isolved has 36 evidence rows across 7 of 7 criteria — 31 with a source URL, 5 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for isolved and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 58 evidence rows on file for these two vendors: 36 for isolved, across 4 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- isolved last reviewed
- September 25, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next