HomeCompareMercor vs Zappyhire

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Mercor vs Zappyhire

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§ The result

Zappyhire leads Mercor on all 7 criteria.

Zappyhire sits 11 points above Mercor under rubric v1.0, 34 against 23, with both filed under Screening. Zappyhire leads every one of the 7 criteria, Mercor none of them, and the closest of the 7 is FRIA Support, Mercor 20 to Zappyhire 25. The widest raw gap and the heaviest weighted swing fall on different criteria: Data Governance Disclosure (Mercor 22, Zappyhire 42) and Bias Audit Transparency at 18% (Mercor 10, Zappyhire 28), the second being 30% of the weighted advantage Zappyhire holds across the 7 criteria on that side of the table.

§ The record

Mercor and Zappyhire are both filed under Screening AI. They also share 1 secondary category: Video interview.

Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.

RecordMercorZappyhire
Price tierEnterpriseMid
HeadquartersUSIN
Founded20232018

§ What decides it

The criteria that move the gap, heaviest swing first.

  1. 18% weight · 30% of the movement so far

    Bias Audit Transparency

    Mercor 10 · Zappyhire 28

    3.2 weighted points to Zappyhire

  2. 15% weight · 57% of the movement so far

    Data Governance Disclosure

    Mercor 22 · Zappyhire 42

    3.0 weighted points to Zappyhire

  3. 20% weight · 72% of the movement so far

    Article 11 Technical Documentation

    Mercor 22 · Zappyhire 30

    1.6 weighted points to Zappyhire

  4. 12% weight · 81% of the movement so far

    Human Oversight Design

    Mercor 42 · Zappyhire 50

    1.0 weighted points to Zappyhire

  5. 12% weight · 89% of the movement so far

    Post-Market Monitoring

    Mercor 20 · Zappyhire 28

    1.0 weighted points to Zappyhire

  6. 15% weight · 96% of the movement so far

    FRIA Support

    Mercor 20 · Zappyhire 25

    0.8 weighted points to Zappyhire

  7. 8% weight · 100% of the movement so far

    Customer Documentation

    Mercor 40 · Zappyhire 45

    0.4 weighted points to Zappyhire

Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -10.9 — the difference between the two totals before either is rounded. Shares are of 10.9 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -11 beside that -10.9.

§ Category-by-category

Raw score per criterion, with weighted delta.

Δ is Mercor minus Zappyhire.

CategoryWeightMercorZappyhireΔ rawΔ weighted
Article 11 Technical Documentation20%2230-8-1.6
Bias Audit Transparency18%1028-18-3.2
FRIA Support15%2025-5-0.8
Data Governance Disclosure15%2242-20-3.0
Human Oversight Design12%4250-8-1.0
Post-Market Monitoring12%2028-8-1.0
Customer Documentation8%4045-5-0.4
Total100%23 (F)34 (F)-11-10.9

§ Evidence

Cited sources and documented absences, criterion by criterion.

An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.

CriterionWeightMercorZappyhire
CitedAbsencesAudit / hostingCitedAbsencesAudit / hosting
Article 11 Technical Documentation20%11Sources on the vendor's own domain11Sources on the vendor's own domain
Bias Audit Transparency18%1121Audit reportSources on a separate domain
FRIA Support15%1211Sources on the vendor's own domain
Data Governance Disclosure15%21Sources on the vendor's own domain30Sources on the vendor's own domain
Human Oversight Design12%21Sources on the vendor's own domain21Sources on the vendor's own domain
Post-Market Monitoring12%1111Sources on the vendor's own domain
Customer Documentation8%21Sources on the vendor's own domain21Sources on the vendor's own domain
All criteria100%108Sources on the vendor's own domain126Audit reportSources on the vendor's own domainSources on a separate domain

Mercor has 16 evidence rows across 7 of 7 criteria — 10 with a source URL, 8 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Zappyhire sit on a domain separate from the vendor's own site.

Provenance

The scores above are documented by 34 evidence rows on file for these two vendors: 16 for Mercor, across 4 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.

Rubric
v1.0
Mercor last reviewed
June 7, 2026 · HireAIScore editorial team
Zappyhire last reviewed
June 7, 2026 · HireAIScore editorial team

HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.