§ The result
Recruit CRM leads Zappyhire by 6 points.
Recruit CRM scores 40 and Zappyhire 34 under rubric v1.0, a 6-point gap across the ATS-integrated and Screening cohorts. Zappyhire takes 1 of the 7 criteria, Bias Audit Transparency among them, against 6 for Recruit CRM, whose share includes Data Governance Disclosure. Customer Documentation is the widest raw gap (Recruit CRM 60, Zappyhire 45) but not the heaviest weighted swing, which is Data Governance Disclosure at 15% (Recruit CRM 54, Zappyhire 42), 23% of the weighted advantage Recruit CRM builds across the 6 criteria it leads.
Vendor profile
Recruit CRM
Recruit CRM is an ATS and CRM for recruitment agencies and executive search firms, with AI resume parsing, AI sourcing from an 800M+ profile Global Database, and AI candidate matching that scores and ranks candidates 0–100 with explanations for each dimension.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Recruit CRM is filed under ATS-integrated AI, Zappyhire under Screening AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144 and Colorado AI Act. Only Zappyhire is in scope of Illinois HB 3773 and Mobley v. Workday.
| Record | Recruit CRM | Zappyhire |
|---|---|---|
| Price tier | Low | Mid |
| Headquarters | US | IN |
| Founded | Not recorded | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
15% weight · 20% of the movement so far
Data Governance Disclosure
Recruit CRM 54 · Zappyhire 42
1.8 weighted points to Recruit CRM
12% weight · 38% of the movement so far
Post-Market Monitoring
Recruit CRM 42 · Zappyhire 28
1.7 weighted points to Recruit CRM
18% weight · 53% of the movement so far
Bias Audit Transparency
Recruit CRM 20 · Zappyhire 28
1.4 weighted points to Zappyhire
15% weight · 68% of the movement so far
FRIA Support
Recruit CRM 34 · Zappyhire 25
1.3 weighted points to Recruit CRM
8% weight · 81% of the movement so far
Customer Documentation
Recruit CRM 60 · Zappyhire 45
1.2 weighted points to Recruit CRM
12% weight · 91% of the movement so far
Human Oversight Design
Recruit CRM 58 · Zappyhire 50
1.0 weighted points to Recruit CRM
20% weight · 100% of the movement so far
Article 11 Technical Documentation
Recruit CRM 34 · Zappyhire 30
0.8 weighted points to Recruit CRM
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +6.3 — the difference between the two totals before either is rounded. Shares are of 9.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +6 beside that +6.3.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Recruit CRM minus Zappyhire.
| Category | Weight | Recruit CRM | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 34 | 30 | +4 | +0.8 |
| Bias Audit Transparency | 18% | 20 | 28 | -8 | -1.4 |
| FRIA Support | 15% | 34 | 25 | +9 | +1.3 |
| Data Governance Disclosure | 15% | 54 | 42 | +12 | +1.8 |
| Human Oversight Design | 12% | 58 | 50 | +8 | +1.0 |
| Post-Market Monitoring | 12% | 42 | 28 | +14 | +1.7 |
| Customer Documentation | 8% | 60 | 45 | +15 | +1.2 |
| Total | 100% | 40 (F) | 34 (F) | +6 | +6.3 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Recruit CRM | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 5 | 1 | Sources on the vendor's own domainSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 30 | 5 | Sources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Recruit CRM has 35 evidence rows across 7 of 7 criteria — 30 with a source URL, 5 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Recruit CRM and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 53 evidence rows on file for these two vendors: 35 for Recruit CRM, across 2 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Recruit CRM last reviewed
- September 25, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next