§ The result
Sapia.ai leads Retorio on all 7 criteria.
Sapia.ai sits 12 points above Retorio under rubric v1.0, 56 against 44, with both filed under Assessment. Sapia.ai leads every one of the 7 criteria, Retorio none of them, and the closest of the 7 is FRIA Support, Retorio 30 to Sapia.ai 35. Article 11 Technical Documentation is the widest raw gap and the heaviest weighted swing at once (Retorio 50, Sapia.ai 70, 20% weight), but it accounts for only 32% of the weighted advantage Sapia.ai holds across the 7 criteria on that side of the table.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
Vendor profile
Sapia.ai
Structured, text-based chat interview that scores candidates on personality (HEXACO) and competency traits - with no video, audio, or demographic data used.
§ The record
Retorio and Sapia.ai are both filed under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Retorio | Sapia.ai |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | DE | AU |
| Founded | 2018 | 2013 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 32% of the movement so far
Article 11 Technical Documentation
Retorio 50 · Sapia.ai 70
4.0 weighted points to Sapia.ai
18% weight · 49% of the movement so far
Bias Audit Transparency
Retorio 40 · Sapia.ai 52
2.2 weighted points to Sapia.ai
12% weight · 65% of the movement so far
Post-Market Monitoring
Retorio 33 · Sapia.ai 50
2.0 weighted points to Sapia.ai
15% weight · 77% of the movement so far
Data Governance Disclosure
Retorio 52 · Sapia.ai 62
1.5 weighted points to Sapia.ai
12% weight · 86% of the movement so far
Human Oversight Design
Retorio 52 · Sapia.ai 62
1.2 weighted points to Sapia.ai
8% weight · 94% of the movement so far
Customer Documentation
Retorio 50 · Sapia.ai 62
1.0 weighted points to Sapia.ai
15% weight · 100% of the movement so far
FRIA Support
Retorio 30 · Sapia.ai 35
0.8 weighted points to Sapia.ai
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -12.6 — the difference between the two totals before either is rounded. Shares are of 12.6 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -12 beside that -12.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Retorio minus Sapia.ai.
| Category | Weight | Retorio | Sapia.ai | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 70 | -20 | -4.0 |
| Bias Audit Transparency | 18% | 40 | 52 | -12 | -2.2 |
| FRIA Support | 15% | 30 | 35 | -5 | -0.8 |
| Data Governance Disclosure | 15% | 52 | 62 | -10 | -1.5 |
| Human Oversight Design | 12% | 52 | 62 | -10 | -1.2 |
| Post-Market Monitoring | 12% | 33 | 50 | -17 | -2.0 |
| Customer Documentation | 8% | 50 | 62 | -12 | -1.0 |
| Total | 100% | 44 (F) | 56 (F) | -12 | -12.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Retorio | Sapia.ai | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | Audit reportSources on a separate domain | 2 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 16 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; Sapia.ai has 20 evidence rows across 7 of 7 criteria — 16 with a source URL, 4 documented absences; some documentation or audit rows for Retorio and Sapia.ai sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 42 evidence rows on file for these two vendors: 22 for Retorio, across 4 distinct source domains, and 20 for Sapia.ai, across 2 distinct source domains.
- Rubric
- v1.0
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
- Sapia.ai last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next