§ The result
SHL leads Retorio on 6 of the 7 criteria.
SHL scores 51 and Retorio 44 under rubric v1.0 — a 7-point gap inside the Assessment cohort. SHL leads 6 of the 7 criteria and the remaining criterion is level, so Retorio is ahead on none of them; the closest of the 6 SHL leads is Data Governance Disclosure, Retorio 52 to SHL 58. Article 11 Technical Documentation is the widest raw gap and the heaviest weighted swing at once (Retorio 50, SHL 60, 20% weight), but it accounts for only 28% of the weighted advantage SHL holds across the 6 criteria on that side of the table.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
Vendor profile
SHL
SHL is a global talent-assessment provider offering AI-scored cognitive ability, personality, behavioral, situational-judgement, coding, and video-interview assessments that score, rank, and recommend candidates for hiring and development decisions.
§ The record
Retorio and SHL are both filed under Assessment AI. They also share 2 secondary categories: Video interview and Screening.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Retorio | SHL |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | DE | GB |
| Founded | 2018 | 1977 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 28% of the movement so far
Article 11 Technical Documentation
Retorio 50 · SHL 60
2.0 weighted points to SHL
18% weight · 54% of the movement so far
Bias Audit Transparency
Retorio 40 · SHL 50
1.8 weighted points to SHL
15% weight · 67% of the movement so far
Data Governance Disclosure
Retorio 52 · SHL 58
0.9 weighted points to SHL
12% weight · 78% of the movement so far
Post-Market Monitoring
Retorio 33 · SHL 40
0.8 weighted points to SHL
8% weight · 90% of the movement so far
Customer Documentation
Retorio 50 · SHL 60
0.8 weighted points to SHL
12% weight · 100% of the movement so far
Human Oversight Design
Retorio 52 · SHL 58
0.7 weighted points to SHL
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -7.1 — the difference between the two totals before either is rounded. Shares are of 7.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -7 beside that -7.1.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Retorio minus SHL.
| Category | Weight | Retorio | SHL | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 60 | -10 | -2.0 |
| Bias Audit Transparency | 18% | 40 | 50 | -10 | -1.8 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 52 | 58 | -6 | -0.9 |
| Human Oversight Design | 12% | 52 | 58 | -6 | -0.7 |
| Post-Market Monitoring | 12% | 33 | 40 | -7 | -0.8 |
| Customer Documentation | 8% | 50 | 60 | -10 | -0.8 |
| Total | 100% | 44 (F) | 51 (F) | -7 | -7.1 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Retorio | SHL | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | Audit reportSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 15 | 4 | Sources on the vendor's own domain |
Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; SHL has 19 evidence rows across 7 of 7 criteria — 15 with a source URL, 4 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 41 evidence rows on file for these two vendors: 22 for Retorio, across 4 distinct source domains, and 19 for SHL, across 1 distinct source domain.
- Rubric
- v1.0
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
- SHL last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next