§ The result
Tenzo AI leads Retorio by 12 points.
Tenzo AI sits 12 points above Retorio under rubric v1.0 — 56 against 44 — with Tenzo AI filed under Screening and Retorio under Assessment. The 7 criteria split 6 to 1 in favour of Tenzo AI: Tenzo AI is ahead on Bias Audit Transparency and Retorio on Article 11 Technical Documentation. One criterion, Bias Audit Transparency, is both the widest raw gap (Retorio 40, Tenzo AI 83) and the heaviest weighted swing, and at 18% weight it makes up 59% of the weighted advantage Tenzo AI holds across the 6 criteria it leads.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
Vendor profile
Tenzo AI
Tenzo AI's AI recruiter, Morgan, screens and interviews applicants by phone, SMS, email, WhatsApp or video in 40+ languages, scores them against employer-defined rubrics with fraud and identity checks, schedules next rounds, and writes scores, transcripts and recordings back to the customer's ATS.
§ The record
Retorio is filed under Assessment AI, Tenzo AI under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Retorio | Tenzo AI |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | DE | US |
| Founded | 2018 | 2024 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 55% of the movement so far
Bias Audit Transparency
Retorio 40 · Tenzo AI 83
7.7 weighted points to Tenzo AI
15% weight · 66% of the movement so far
FRIA Support
Retorio 30 · Tenzo AI 40
1.5 weighted points to Tenzo AI
12% weight · 76% of the movement so far
Post-Market Monitoring
Retorio 33 · Tenzo AI 45
1.4 weighted points to Tenzo AI
20% weight · 83% of the movement so far
Article 11 Technical Documentation
Retorio 50 · Tenzo AI 45
1.0 weighted points to Retorio
12% weight · 90% of the movement so far
Human Oversight Design
Retorio 52 · Tenzo AI 60
1.0 weighted points to Tenzo AI
8% weight · 97% of the movement so far
Customer Documentation
Retorio 50 · Tenzo AI 62
1.0 weighted points to Tenzo AI
15% weight · 100% of the movement so far
Data Governance Disclosure
Retorio 52 · Tenzo AI 55
0.4 weighted points to Tenzo AI
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -12.0 — the difference between the two totals before either is rounded. Shares are of 14.0 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -12 beside that -12.0.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Retorio minus Tenzo AI.
| Category | Weight | Retorio | Tenzo AI | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 45 | +5 | +1.0 |
| Bias Audit Transparency | 18% | 40 | 83 | -43 | -7.7 |
| FRIA Support | 15% | 30 | 40 | -10 | -1.5 |
| Data Governance Disclosure | 15% | 52 | 55 | -3 | -0.4 |
| Human Oversight Design | 12% | 52 | 60 | -8 | -1.0 |
| Post-Market Monitoring | 12% | 33 | 45 | -12 | -1.4 |
| Customer Documentation | 8% | 50 | 62 | -12 | -1.0 |
| Total | 100% | 44 (F) | 56 (F) | -12 | -12.0 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Retorio | Tenzo AI | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domainSources on a separate domain |
| Bias Audit Transparency | 18% | 3 | 1 | Audit reportSources on a separate domain | 4 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 6 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 30 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; Tenzo AI has 34 evidence rows across 7 of 7 criteria — 30 with a source URL, 4 documented absences; some documentation or audit rows for Retorio and Tenzo AI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 56 evidence rows on file for these two vendors: 22 for Retorio, across 4 distinct source domains, and 34 for Tenzo AI, across 2 distinct source domains.
- Rubric
- v1.0
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
- Tenzo AI last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next