§ The result
Retorio leads Zappyhire on all 7 criteria.
Retorio sits 10 points above Zappyhire under rubric v1.0 — 44 against 34 — with Retorio filed under Assessment and Zappyhire under Screening. Retorio leads every one of the 7 criteria, Zappyhire none of them, and the closest of the 7 is Human Oversight Design, Retorio 52 to Zappyhire 50. Article 11 Technical Documentation is both the widest raw gap and the heaviest weighted swing — Retorio 50, Zappyhire 30 — and at a 20% weight it carries 41% of the weighted advantage Retorio holds across the 7 criteria on that side of the table.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Retorio is filed under Assessment AI, Zappyhire under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Retorio | Zappyhire |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | DE | IN |
| Founded | 2018 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 41% of the movement so far
Article 11 Technical Documentation
Retorio 50 · Zappyhire 30
4.0 weighted points to Retorio
18% weight · 64% of the movement so far
Bias Audit Transparency
Retorio 40 · Zappyhire 28
2.2 weighted points to Retorio
15% weight · 79% of the movement so far
Data Governance Disclosure
Retorio 52 · Zappyhire 42
1.5 weighted points to Retorio
15% weight · 87% of the movement so far
FRIA Support
Retorio 30 · Zappyhire 25
0.8 weighted points to Retorio
12% weight · 93% of the movement so far
Post-Market Monitoring
Retorio 33 · Zappyhire 28
0.6 weighted points to Retorio
8% weight · 98% of the movement so far
Customer Documentation
Retorio 50 · Zappyhire 45
0.4 weighted points to Retorio
12% weight · 100% of the movement so far
Human Oversight Design
Retorio 52 · Zappyhire 50
0.2 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +9.7 — the difference between the two totals before either is rounded. Shares are of 9.7 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +10 beside that +9.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Retorio minus Zappyhire.
| Category | Weight | Retorio | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 30 | +20 | +4.0 |
| Bias Audit Transparency | 18% | 40 | 28 | +12 | +2.2 |
| FRIA Support | 15% | 30 | 25 | +5 | +0.8 |
| Data Governance Disclosure | 15% | 52 | 42 | +10 | +1.5 |
| Human Oversight Design | 12% | 52 | 50 | +2 | +0.2 |
| Post-Market Monitoring | 12% | 33 | 28 | +5 | +0.6 |
| Customer Documentation | 8% | 50 | 45 | +5 | +0.4 |
| Total | 100% | 44 (F) | 34 (F) | +10 | +9.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Retorio | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | Audit reportSources on a separate domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Retorio and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 40 evidence rows on file for these two vendors: 22 for Retorio, across 4 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next