§ The result
2 points separate Retorio and Zoho Recruit.
Retorio (Assessment) edges Zoho Recruit (ATS-integrated) by 2 points under rubric v1.0, 44 to 42. Retorio and Zoho Recruit each lead 3 of the 7 criteria, with 1 level, though the side of the split Retorio holds (headed by Bias Audit Transparency) adds up to more weighted points. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Retorio 40, Zoho Recruit 24 — and at an 18% weight it carries 70% of the weighted advantage Retorio holds across the 3 criteria on that side of the table.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
Vendor profile
Zoho Recruit
Zoho Recruit is a cloud-based applicant tracking and recruiting platform whose Zia AI assistant performs resume parsing, skills-based candidate-to-job matching, match scoring, sourcing, and AI-assisted screening and assessments.
§ The record
Retorio is filed under Assessment AI, Zoho Recruit under ATS-integrated AI. They also share 1 secondary category: Screening.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | Retorio | Zoho Recruit |
|---|---|---|
| Price tier | Mid | Low |
| Headquarters | DE | IN |
| Founded | 2018 | 1996 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 46% of the movement so far
Bias Audit Transparency
Retorio 40 · Zoho Recruit 24
2.9 weighted points to Retorio
20% weight · 62% of the movement so far
Article 11 Technical Documentation
Retorio 50 · Zoho Recruit 45
1.0 weighted points to Retorio
12% weight · 76% of the movement so far
Post-Market Monitoring
Retorio 33 · Zoho Recruit 40
0.8 weighted points to Zoho Recruit
8% weight · 89% of the movement so far
Customer Documentation
Retorio 50 · Zoho Recruit 60
0.8 weighted points to Zoho Recruit
15% weight · 96% of the movement so far
Data Governance Disclosure
Retorio 52 · Zoho Recruit 55
0.4 weighted points to Zoho Recruit
12% weight · 100% of the movement so far
Human Oversight Design
Retorio 52 · Zoho Recruit 50
0.2 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +2.0 — the difference between the two totals before either is rounded. Shares are of 6.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +2 beside that +2.0.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Retorio minus Zoho Recruit.
| Category | Weight | Retorio | Zoho Recruit | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 45 | +5 | +1.0 |
| Bias Audit Transparency | 18% | 40 | 24 | +16 | +2.9 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 52 | 55 | -3 | -0.4 |
| Human Oversight Design | 12% | 52 | 50 | +2 | +0.2 |
| Post-Market Monitoring | 12% | 33 | 40 | -7 | -0.8 |
| Customer Documentation | 8% | 50 | 60 | -10 | -0.8 |
| Total | 100% | 44 (F) | 42 (F) | +2 | +2.0 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Retorio | Zoho Recruit | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | Audit reportSources on a separate domain | 1 | 1 | — |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain | 10 | 7 | Audit reportSources on the vendor's own domain |
Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; Zoho Recruit has 17 evidence rows across 7 of 7 criteria — 10 with a source URL, 7 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 39 evidence rows on file for these two vendors: 22 for Retorio, across 4 distinct source domains, and 17 for Zoho Recruit, across 1 distinct source domain.
- Rubric
- v1.0
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zoho Recruit last reviewed
- July 17, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next