§ The result
SHL leads Zappyhire on all 7 criteria.
SHL finishes 17 points clear of Zappyhire under rubric v1.0 — 51 against 34 — across the Assessment and Screening cohorts. SHL leads every one of the 7 criteria, Zappyhire none of them, and the closest of the 7 is FRIA Support, SHL 30 to Zappyhire 25. Article 11 Technical Documentation is the widest raw gap and the heaviest weighted swing at once (SHL 60, Zappyhire 30, 20% weight), but it accounts for only 36% of the weighted advantage SHL holds across the 7 criteria on that side of the table.
Vendor profile
SHL
SHL is a global talent-assessment provider offering AI-scored cognitive ability, personality, behavioral, situational-judgement, coding, and video-interview assessments that score, rank, and recommend candidates for hiring and development decisions.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
SHL is filed under Assessment AI, Zappyhire under Screening AI. They also share 1 secondary category: Video interview.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | SHL | Zappyhire |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | GB | IN |
| Founded | 1977 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 36% of the movement so far
Article 11 Technical Documentation
SHL 60 · Zappyhire 30
6.0 weighted points to SHL
18% weight · 60% of the movement so far
Bias Audit Transparency
SHL 50 · Zappyhire 28
4.0 weighted points to SHL
15% weight · 74% of the movement so far
Data Governance Disclosure
SHL 58 · Zappyhire 42
2.4 weighted points to SHL
12% weight · 83% of the movement so far
Post-Market Monitoring
SHL 40 · Zappyhire 28
1.4 weighted points to SHL
8% weight · 90% of the movement so far
Customer Documentation
SHL 60 · Zappyhire 45
1.2 weighted points to SHL
12% weight · 96% of the movement so far
Human Oversight Design
SHL 58 · Zappyhire 50
1.0 weighted points to SHL
15% weight · 100% of the movement so far
FRIA Support
SHL 30 · Zappyhire 25
0.8 weighted points to SHL
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +16.7 — the difference between the two totals before either is rounded. Shares are of 16.7 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +17 beside that +16.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is SHL minus Zappyhire.
| Category | Weight | SHL | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 60 | 30 | +30 | +6.0 |
| Bias Audit Transparency | 18% | 50 | 28 | +22 | +4.0 |
| FRIA Support | 15% | 30 | 25 | +5 | +0.8 |
| Data Governance Disclosure | 15% | 58 | 42 | +16 | +2.4 |
| Human Oversight Design | 12% | 58 | 50 | +8 | +1.0 |
| Post-Market Monitoring | 12% | 40 | 28 | +12 | +1.4 |
| Customer Documentation | 8% | 60 | 45 | +15 | +1.2 |
| Total | 100% | 51 (F) | 34 (F) | +17 | +16.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | SHL | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 15 | 4 | Sources on the vendor's own domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
SHL has 19 evidence rows across 7 of 7 criteria — 15 with a source URL, 4 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 37 evidence rows on file for these two vendors: 19 for SHL, across 1 distinct source domain, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- SHL last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next