§ The result
SHL leads Zoho Recruit on 4 of the 7 criteria.
SHL scores 51 and Zoho Recruit 42 under rubric v1.0, a 9-point gap across the Assessment and ATS-integrated cohorts. SHL leads 4 of the 7 criteria and the remaining 3 are level, so Zoho Recruit is ahead on none of them; the closest of the 4 SHL leads is Data Governance Disclosure, SHL 58 to Zoho Recruit 55. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — SHL 50, Zoho Recruit 24 — and at an 18% weight it carries 51% of the weighted advantage SHL holds across the 4 criteria on that side of the table.
Vendor profile
SHL
SHL is a global talent-assessment provider offering AI-scored cognitive ability, personality, behavioral, situational-judgement, coding, and video-interview assessments that score, rank, and recommend candidates for hiring and development decisions.
Vendor profile
Zoho Recruit
Zoho Recruit is a cloud-based applicant tracking and recruiting platform whose Zia AI assistant performs resume parsing, skills-based candidate-to-job matching, match scoring, sourcing, and AI-assisted screening and assessments.
§ The record
SHL is filed under Assessment AI, Zoho Recruit under ATS-integrated AI. They also share 1 secondary category: Screening.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Colorado AI Act and Mobley v. Workday.
| Record | SHL | Zoho Recruit |
|---|---|---|
| Price tier | Enterprise | Low |
| Headquarters | GB | IN |
| Founded | 1977 | 1996 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 51% of the movement so far
Bias Audit Transparency
SHL 50 · Zoho Recruit 24
4.7 weighted points to SHL
20% weight · 84% of the movement so far
Article 11 Technical Documentation
SHL 60 · Zoho Recruit 45
3.0 weighted points to SHL
12% weight · 95% of the movement so far
Human Oversight Design
SHL 58 · Zoho Recruit 50
1.0 weighted points to SHL
15% weight · 100% of the movement so far
Data Governance Disclosure
SHL 58 · Zoho Recruit 55
0.4 weighted points to SHL
Weighted delta is the raw difference times the criterion weight, so the 4 figures above sum to +9.1 — the difference between the two totals before either is rounded. Shares are of 9.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +9 beside that +9.1.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is SHL minus Zoho Recruit.
| Category | Weight | SHL | Zoho Recruit | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 60 | 45 | +15 | +3.0 |
| Bias Audit Transparency | 18% | 50 | 24 | +26 | +4.7 |
| FRIA Support | 15% | 30 | 30 | - | - |
| Data Governance Disclosure | 15% | 58 | 55 | +3 | +0.4 |
| Human Oversight Design | 12% | 58 | 50 | +8 | +1.0 |
| Post-Market Monitoring | 12% | 40 | 40 | - | - |
| Customer Documentation | 8% | 60 | 60 | - | - |
| Total | 100% | 51 (F) | 42 (F) | +9 | +9.1 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | SHL | Zoho Recruit | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | — |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 2 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 15 | 4 | Sources on the vendor's own domain | 10 | 7 | Audit reportSources on the vendor's own domain |
SHL has 19 evidence rows across 7 of 7 criteria — 15 with a source URL, 4 documented absences; Zoho Recruit has 17 evidence rows across 7 of 7 criteria — 10 with a source URL, 7 documented absences.
Provenance
The scores above are documented by 36 evidence rows on file for these two vendors: 19 for SHL, across 1 distinct source domain, and 17 for Zoho Recruit, across 1 distinct source domain.
- Rubric
- v1.0
- SHL last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zoho Recruit last reviewed
- July 17, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next