§ The result
SmartRecruiters leads Zappyhire on all 7 criteria.
Rubric v1.0 puts 28 points between SmartRecruiters (ATS-integrated) and Zappyhire (Screening): 62 (D) for SmartRecruiters, 34 (F) for Zappyhire. SmartRecruiters leads every one of the 7 criteria and 5 of them by 20 raw points or more, Bias Audit Transparency among them; Zappyhire leads none. Bias Audit Transparency is the widest raw gap and the heaviest weighted swing at once (SmartRecruiters 78, Zappyhire 28, 18% weight), but it accounts for only 32% of the weighted advantage SmartRecruiters holds across the 7 criteria on that side of the table.
Vendor profile
SmartRecruiters
SmartRecruiters is an enterprise applicant tracking system and talent acquisition suite whose AI layer (the Winston assistant plus SmartAssistant/Winston Match) screens, ranks, and matches candidates to requisitions to support recruiter decisions.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
SmartRecruiters is filed under ATS-integrated AI, Zappyhire under Screening AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Zappyhire is in scope of Mobley v. Workday.
| Record | SmartRecruiters | Zappyhire |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | IN |
| Founded | 2010 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 32% of the movement so far
Bias Audit Transparency
SmartRecruiters 78 · Zappyhire 28
9.0 weighted points to SmartRecruiters
20% weight · 60% of the movement so far
Article 11 Technical Documentation
SmartRecruiters 70 · Zappyhire 30
8.0 weighted points to SmartRecruiters
15% weight · 71% of the movement so far
FRIA Support
SmartRecruiters 45 · Zappyhire 25
3.0 weighted points to SmartRecruiters
15% weight · 81% of the movement so far
Data Governance Disclosure
SmartRecruiters 62 · Zappyhire 42
3.0 weighted points to SmartRecruiters
12% weight · 90% of the movement so far
Post-Market Monitoring
SmartRecruiters 48 · Zappyhire 28
2.4 weighted points to SmartRecruiters
12% weight · 95% of the movement so far
Human Oversight Design
SmartRecruiters 62 · Zappyhire 50
1.4 weighted points to SmartRecruiters
8% weight · 100% of the movement so far
Customer Documentation
SmartRecruiters 63 · Zappyhire 45
1.4 weighted points to SmartRecruiters
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +28.3 — the difference between the two totals before either is rounded. Shares are of 28.3 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +28 beside that +28.3.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is SmartRecruiters minus Zappyhire.
| Category | Weight | SmartRecruiters | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 70 | 30 | +40 | +8.0 |
| Bias Audit Transparency | 18% | 78 | 28 | +50 | +9.0 |
| FRIA Support | 15% | 45 | 25 | +20 | +3.0 |
| Data Governance Disclosure | 15% | 62 | 42 | +20 | +3.0 |
| Human Oversight Design | 12% | 62 | 50 | +12 | +1.4 |
| Post-Market Monitoring | 12% | 48 | 28 | +20 | +2.4 |
| Customer Documentation | 8% | 63 | 45 | +18 | +1.4 |
| Total | 100% | 62 (D) | 34 (F) | +28 | +28.3 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | SmartRecruiters | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 1 | 0 | Audit reportSources on a separate domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 2 | 0 | Audit reportSources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Audit reportSources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 11 | 2 | Audit reportSources on the vendor's own domainSources on a separate domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
SmartRecruiters has 13 evidence rows across 7 of 7 criteria — 11 with a source URL, 2 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for SmartRecruiters and Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 31 evidence rows on file for these two vendors: 13 for SmartRecruiters, across 2 distinct source domains, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- SmartRecruiters last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next