§ The result
4 points separate ADP and Retorio.
ADP (ATS-integrated) edges Retorio (Assessment) by 4 points under rubric v1.0, 48 to 44. ADP leads 6 of the 7 criteria, including Post-Market Monitoring, while Retorio leads 1, including FRIA Support. Post-Market Monitoring is the widest raw gap and the heaviest weighted swing at once (ADP 45, Retorio 33, 12% weight), but it accounts for only 30% of the weighted advantage ADP holds across the 6 criteria on that side of the table.
Vendor profile
ADP
ADP is an enterprise human capital management and payroll provider whose recruiting suite uses AI to parse, rank, and match job applicants via its Candidate Relevancy tool, ADP Assist generative-AI assistant/job-description generator, and skills intelligence.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
ADP is filed under ATS-integrated AI, Retorio under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Retorio is in scope of Mobley v. Workday.
| Record | ADP | Retorio |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | DE |
| Founded | 1949 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
12% weight · 28% of the movement so far
Post-Market Monitoring
ADP 45 · Retorio 33
1.4 weighted points to ADP
18% weight · 49% of the movement so far
Bias Audit Transparency
ADP 46 · Retorio 40
1.1 weighted points to ADP
15% weight · 63% of the movement so far
Data Governance Disclosure
ADP 57 · Retorio 52
0.8 weighted points to ADP
8% weight · 76% of the movement so far
Customer Documentation
ADP 58 · Retorio 50
0.6 weighted points to ADP
20% weight · 87% of the movement so far
Article 11 Technical Documentation
ADP 53 · Retorio 50
0.6 weighted points to ADP
12% weight · 94% of the movement so far
Human Oversight Design
ADP 55 · Retorio 52
0.4 weighted points to ADP
15% weight · 100% of the movement so far
FRIA Support
ADP 28 · Retorio 30
0.3 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +4.6 — the difference between the two totals before either is rounded. Shares are of 5.2 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +4 beside that +4.6.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is ADP minus Retorio.
| Category | Weight | ADP | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 53 | 50 | +3 | +0.6 |
| Bias Audit Transparency | 18% | 46 | 40 | +6 | +1.1 |
| FRIA Support | 15% | 28 | 30 | -2 | -0.3 |
| Data Governance Disclosure | 15% | 57 | 52 | +5 | +0.8 |
| Human Oversight Design | 12% | 55 | 52 | +3 | +0.4 |
| Post-Market Monitoring | 12% | 45 | 33 | +12 | +1.4 |
| Customer Documentation | 8% | 58 | 50 | +8 | +0.6 |
| Total | 100% | 48 (F) | 44 (F) | +4 | +4.6 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | ADP | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | Sources on the vendor's own domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 4 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 18 | 5 | Sources on the vendor's own domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
ADP has 23 evidence rows across 7 of 7 criteria — 18 with a source URL, 5 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 45 evidence rows on file for these two vendors: 23 for ADP, across 2 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- ADP last reviewed
- July 17, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next