§ The result
4 points separate Retorio and Cappfinity.
Within the Assessment cohort, Retorio edges Cappfinity by 4 points under rubric v1.0, 44 to 40. Cappfinity takes 2 of the 7 criteria, Post-Market Monitoring among them, against 3 for Retorio, whose share includes Article 11 Technical Documentation, and 2 are level. One criterion, Article 11 Technical Documentation, is both the widest raw gap (Cappfinity 36, Retorio 50) and the heaviest weighted swing, and at 20% weight it makes up 53% of the weighted advantage Retorio holds across the 3 criteria it leads.
Vendor profile
Cappfinity
Cappfinity sells strengths-, skills- and cognitive-reasoning assessments, task-based job simulations, a digital assessment centre and an asynchronous video interview platform with optional AI-assisted scoring, and is used mainly for graduate and early-careers hiring.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Cappfinity and Retorio are both filed under Assessment AI. They also share 1 secondary category: Video interview.
Both are in scope of NYC LL 144, Illinois HB 3773, EU AI Act, Mobley v. Workday and Colorado AI Act.
| Record | Cappfinity | Retorio |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | GB | DE |
| Founded | 2005 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 44% of the movement so far
Article 11 Technical Documentation
Cappfinity 36 · Retorio 50
2.8 weighted points to Retorio
18% weight · 78% of the movement so far
Bias Audit Transparency
Cappfinity 28 · Retorio 40
2.2 weighted points to Retorio
12% weight · 88% of the movement so far
Post-Market Monitoring
Cappfinity 38 · Retorio 33
0.6 weighted points to Cappfinity
8% weight · 95% of the movement so far
Customer Documentation
Cappfinity 56 · Retorio 50
0.5 weighted points to Cappfinity
15% weight · 100% of the movement so far
FRIA Support
Cappfinity 28 · Retorio 30
0.3 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 5 figures above sum to -4.2 — the difference between the two totals before either is rounded. Shares are of 6.3 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -4 beside that -4.2.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Cappfinity minus Retorio.
| Category | Weight | Cappfinity | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 36 | 50 | -14 | -2.8 |
| Bias Audit Transparency | 18% | 28 | 40 | -12 | -2.2 |
| FRIA Support | 15% | 28 | 30 | -2 | -0.3 |
| Data Governance Disclosure | 15% | 52 | 52 | - | - |
| Human Oversight Design | 12% | 52 | 52 | - | - |
| Post-Market Monitoring | 12% | 38 | 33 | +5 | +0.6 |
| Customer Documentation | 8% | 56 | 50 | +6 | +0.5 |
| Total | 100% | 40 (F) | 44 (F) | -4 | -4.2 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Cappfinity | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 5 | 1 | Sources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 1 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 1 | Sources on the vendor's own domainSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 6 | 1 | Sources on the vendor's own domainSources on a separate domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 29 | 7 | Sources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Cappfinity has 36 evidence rows across 7 of 7 criteria — 29 with a source URL, 7 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Cappfinity and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 58 evidence rows on file for these two vendors: 36 for Cappfinity, across 6 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Cappfinity last reviewed
- September 25, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next