§ The result
Phenom takes the total, Employment Hero takes more of the criteria.
Phenom holds a 4-point edge over Employment Hero under rubric v1.0, 52 to 48, across the Sourcing and Screening cohorts. Employment Hero leads more of the criteria, 4 against 3 for Phenom, yet Phenom takes Bias Audit Transparency, which carries 18% of the rubric, and the weighted sum with it. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Employment Hero 35, Phenom 75 — and at an 18% weight it carries 82% of the weighted advantage Phenom holds across the 3 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Phenom
Talent experience platform combining a career site CMS, candidate CRM, internal mobility, and conversational AI for screening and scheduling.
§ The record
Employment Hero is filed under Screening AI, Phenom under Candidate sourcing AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Employment Hero is in scope of Mobley v. Workday.
| Record | Employment Hero | Phenom |
|---|---|---|
| Price tier | Mid | Enterprise |
| Headquarters | AU | US |
| Founded | 2014 | 2010 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 55% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Phenom 75
7.2 weighted points to Phenom
12% weight · 74% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Phenom 30
2.4 weighted points to Employment Hero
15% weight · 82% of the movement so far
FRIA Support
Employment Hero 32 · Phenom 25
1.1 weighted points to Employment Hero
20% weight · 89% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Phenom 55
1.0 weighted points to Phenom
15% weight · 94% of the movement so far
Data Governance Disclosure
Employment Hero 56 · Phenom 60
0.6 weighted points to Phenom
8% weight · 98% of the movement so far
Customer Documentation
Employment Hero 62 · Phenom 55
0.6 weighted points to Employment Hero
12% weight · 100% of the movement so far
Human Oversight Design
Employment Hero 62 · Phenom 60
0.2 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -4.5 — the difference between the two totals before either is rounded. Shares are of 13.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -4 beside that -4.5.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Phenom.
| Category | Weight | Employment Hero | Phenom | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 55 | -5 | -1.0 |
| Bias Audit Transparency | 18% | 35 | 75 | -40 | -7.2 |
| FRIA Support | 15% | 32 | 25 | +7 | +1.1 |
| Data Governance Disclosure | 15% | 56 | 60 | -4 | -0.6 |
| Human Oversight Design | 12% | 62 | 60 | +2 | +0.2 |
| Post-Market Monitoring | 12% | 50 | 30 | +20 | +2.4 |
| Customer Documentation | 8% | 62 | 55 | +7 | +0.6 |
| Total | 100% | 48 (F) | 52 (F) | -4 | -4.5 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Phenom | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 2 | 0 | Audit reportSources on the vendor's own domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 0 | 1 | — |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 1 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 1 | 0 | — |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 0 | 1 | — |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 8 | 2 | Audit reportSources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Phenom has 10 evidence rows across 7 of 7 criteria — 8 with a source URL, 2 documented absences.
Provenance
The scores above are documented by 45 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 10 for Phenom, across 1 distinct source domain.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Phenom last reviewed
- May 21, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next