§ The result
Employment Hero leads Willo on 6 of the 7 criteria.
Under rubric v1.0, Employment Hero, filed under Screening, finishes on 48 and Willo, filed under Video interview, on 41, 7 points apart. Willo is ahead on none of the 7 criteria: Employment Hero takes 6, the remaining criterion is level, and the nearest of those 6 is Data Governance Disclosure, Employment Hero 56 to Willo 53. The widest raw gap and the heaviest weighted swing fall on different criteria: Post-Market Monitoring (Employment Hero 50, Willo 36) and Article 11 Technical Documentation at 20% (Employment Hero 50, Willo 38), the second being 34% of the weighted advantage Employment Hero holds across the 6 criteria on that side of the table.
Vendor profile
Employment Hero
SmartMatch is Employment Hero's AI candidate-matching engine. Since March 2026 it has been surfaced through Find Talent and ATS applicant scoring, where it ranks job seekers and applicants against employer criteria and feeds a Recruitment Agent that auto-shortlists candidates and runs AI video and phone screening interviews.
Vendor profile
Willo
Willo is a browser-based asynchronous (one-way) video interview platform that lets employers collect recorded video, audio, multiple-choice and written candidate responses, then uses AI to transcribe, summarize, rank candidates against employer-defined "Blueprint" criteria, and flag scripted or AI-generated answers.
§ The record
Employment Hero is filed under Screening AI, Willo under Video interview AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act, Illinois HB 3773 and Mobley v. Workday.
| Record | Employment Hero | Willo |
|---|---|---|
| Price tier | Mid | Low |
| Headquarters | AU | GB |
| Founded | 2014 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
20% weight · 34% of the movement so far
Article 11 Technical Documentation
Employment Hero 50 · Willo 38
2.4 weighted points to Employment Hero
12% weight · 57% of the movement so far
Post-Market Monitoring
Employment Hero 50 · Willo 36
1.7 weighted points to Employment Hero
15% weight · 72% of the movement so far
FRIA Support
Employment Hero 32 · Willo 25
1.1 weighted points to Employment Hero
18% weight · 85% of the movement so far
Bias Audit Transparency
Employment Hero 35 · Willo 30
0.9 weighted points to Employment Hero
8% weight · 94% of the movement so far
Customer Documentation
Employment Hero 62 · Willo 54
0.6 weighted points to Employment Hero
15% weight · 100% of the movement so far
Data Governance Disclosure
Employment Hero 56 · Willo 53
0.4 weighted points to Employment Hero
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +7.1 — the difference between the two totals before either is rounded. Shares are of 7.1 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +7 beside that +7.1.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Employment Hero minus Willo.
| Category | Weight | Employment Hero | Willo | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 50 | 38 | +12 | +2.4 |
| Bias Audit Transparency | 18% | 35 | 30 | +5 | +0.9 |
| FRIA Support | 15% | 32 | 25 | +7 | +1.1 |
| Data Governance Disclosure | 15% | 56 | 53 | +3 | +0.4 |
| Human Oversight Design | 12% | 62 | 62 | - | - |
| Post-Market Monitoring | 12% | 50 | 36 | +14 | +1.7 |
| Customer Documentation | 8% | 62 | 54 | +8 | +0.6 |
| Total | 100% | 48 (F) | 41 (F) | +7 | +7.1 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Employment Hero | Willo | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 4 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 1 | — | 1 | 1 | — |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 0 | 1 | — |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 7 | 0 | Sources on the vendor's own domain | 2 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 31 | 4 | Sources on the vendor's own domain | 9 | 5 | Sources on the vendor's own domain |
Employment Hero has 35 evidence rows across 7 of 7 criteria — 31 with a source URL, 4 documented absences; Willo has 14 evidence rows across 7 of 7 criteria — 9 with a source URL, 5 documented absences.
Provenance
The scores above are documented by 49 evidence rows on file for these two vendors: 35 for Employment Hero, across 1 distinct source domain, and 14 for Willo, across 1 distinct source domain.
- Rubric
- v1.0
- Employment Hero last reviewed
- September 25, 2026 · HireAIScore editorial team
- Willo last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next