§ The result
Gem leads Retorio on all 7 criteria.
Gem sits 11 points above Retorio under rubric v1.0 — 55 against 44 — with Gem filed under Sourcing and Retorio under Assessment. Gem leads every one of the 7 criteria, Retorio none of them, and the closest of the 7 is FRIA Support, Gem 35 to Retorio 30. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Gem 66, Retorio 40 — and at an 18% weight it carries 41% of the weighted advantage Gem holds across the 7 criteria on that side of the table.
Vendor profile
Gem
Gem is an AI-first recruiting platform combining a talent CRM, AI sourcing and outreach automation, candidate engagement, and a newer applicant tracking system with AI-powered application review and ranking.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Gem is filed under Candidate sourcing AI, Retorio under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Retorio is in scope of Mobley v. Workday.
| Record | Gem | Retorio |
|---|---|---|
| Price tier | High | Mid |
| Headquarters | US | DE |
| Founded | 2017 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 41% of the movement so far
Bias Audit Transparency
Gem 66 · Retorio 40
4.7 weighted points to Gem
12% weight · 55% of the movement so far
Post-Market Monitoring
Gem 47 · Retorio 33
1.7 weighted points to Gem
20% weight · 69% of the movement so far
Article 11 Technical Documentation
Gem 58 · Retorio 50
1.6 weighted points to Gem
12% weight · 79% of the movement so far
Human Oversight Design
Gem 61 · Retorio 52
1.1 weighted points to Gem
8% weight · 87% of the movement so far
Customer Documentation
Gem 62 · Retorio 50
1.0 weighted points to Gem
15% weight · 93% of the movement so far
FRIA Support
Gem 35 · Retorio 30
0.8 weighted points to Gem
15% weight · 100% of the movement so far
Data Governance Disclosure
Gem 57 · Retorio 52
0.8 weighted points to Gem
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +11.5 — the difference between the two totals before either is rounded. Shares are of 11.5 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +11 beside that +11.5.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Gem minus Retorio.
| Category | Weight | Gem | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 58 | 50 | +8 | +1.6 |
| Bias Audit Transparency | 18% | 66 | 40 | +26 | +4.7 |
| FRIA Support | 15% | 35 | 30 | +5 | +0.8 |
| Data Governance Disclosure | 15% | 57 | 52 | +5 | +0.8 |
| Human Oversight Design | 12% | 61 | 52 | +9 | +1.1 |
| Post-Market Monitoring | 12% | 47 | 33 | +14 | +1.7 |
| Customer Documentation | 8% | 62 | 50 | +12 | +1.0 |
| Total | 100% | 55 (F) | 44 (F) | +11 | +11.5 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Gem | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 0 | Audit reportSources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Audit reportSources on the vendor's own domainSources on a separate domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 3 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 19 | 2 | Audit reportSources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Gem has 21 evidence rows across 7 of 7 criteria — 19 with a source URL, 2 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Gem and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 43 evidence rows on file for these two vendors: 21 for Gem, across 2 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Gem last reviewed
- June 7, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next