§ The result
HeyMilo leads Retorio on all 7 criteria.
HeyMilo finishes 17 points clear of Retorio under rubric v1.0 — 61 (D) against 44 (F) — across the Screening and Assessment cohorts. HeyMilo leads every one of the 7 criteria, Retorio none of them, and the closest of the 7 is Article 11 Technical Documentation, HeyMilo 58 to Retorio 50. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — HeyMilo 83, Retorio 40 — and at an 18% weight it carries 46% of the weighted advantage HeyMilo holds across the 7 criteria on that side of the table.
Vendor profile
HeyMilo
HeyMilo is an AI recruiter for high-volume hiring whose voice and video AI agent conducts and scores async and live conversational screening interviews against recruiter-defined rubrics and syncs results to the customer's ATS.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
HeyMilo is filed under Screening AI, Retorio under Assessment AI. They also share 1 secondary category: Video interview.
Both are in scope of EU AI Act, NYC LL 144, Illinois HB 3773, Colorado AI Act and Mobley v. Workday.
| Record | HeyMilo | Retorio |
|---|---|---|
| Price tier | Mid | Mid |
| Headquarters | US | DE |
| Founded | 2023 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 46% of the movement so far
Bias Audit Transparency
HeyMilo 83 · Retorio 40
7.7 weighted points to HeyMilo
15% weight · 56% of the movement so far
FRIA Support
HeyMilo 42 · Retorio 30
1.8 weighted points to HeyMilo
20% weight · 66% of the movement so far
Article 11 Technical Documentation
HeyMilo 58 · Retorio 50
1.6 weighted points to HeyMilo
12% weight · 75% of the movement so far
Post-Market Monitoring
HeyMilo 46 · Retorio 33
1.6 weighted points to HeyMilo
15% weight · 84% of the movement so far
Data Governance Disclosure
HeyMilo 62 · Retorio 52
1.5 weighted points to HeyMilo
12% weight · 92% of the movement so far
Human Oversight Design
HeyMilo 64 · Retorio 52
1.4 weighted points to HeyMilo
8% weight · 100% of the movement so far
Customer Documentation
HeyMilo 66 · Retorio 50
1.3 weighted points to HeyMilo
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +16.9 — the difference between the two totals before either is rounded. Shares are of 16.9 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +17 beside that +16.9.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is HeyMilo minus Retorio.
| Category | Weight | HeyMilo | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 58 | 50 | +8 | +1.6 |
| Bias Audit Transparency | 18% | 83 | 40 | +43 | +7.7 |
| FRIA Support | 15% | 42 | 30 | +12 | +1.8 |
| Data Governance Disclosure | 15% | 62 | 52 | +10 | +1.5 |
| Human Oversight Design | 12% | 64 | 52 | +12 | +1.4 |
| Post-Market Monitoring | 12% | 46 | 33 | +13 | +1.6 |
| Customer Documentation | 8% | 66 | 50 | +16 | +1.3 |
| Total | 100% | 61 (D) | 44 (F) | +17 | +16.9 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | HeyMilo | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 3 | 0 | Audit reportSources on a separate domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 3 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 3 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 2 | 1 | Audit reportSources on a separate domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 3 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 18 | 3 | Audit reportSources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
HeyMilo has 21 evidence rows across 7 of 7 criteria — 18 with a source URL, 3 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for HeyMilo and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 43 evidence rows on file for these two vendors: 21 for HeyMilo, across 2 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- HeyMilo last reviewed
- June 7, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next