§ The result
4 points separate Tenzo AI and Phenom.
Tenzo AI holds a 4-point edge over Phenom under rubric v1.0, 56 to 52, across the Screening and Sourcing cohorts. Tenzo AI leads 4 of the 7 criteria, including FRIA Support, while Phenom leads 2, including Article 11 Technical Documentation, and 1 is level. The advantage Tenzo AI holds is spread out: FRIA Support is both the widest raw gap and the heaviest weighted swing (Phenom 25, Tenzo AI 40, 15% weight), yet it supplies only 37% of the weighted points Tenzo AI gains across the 4 criteria it leads.
Vendor profile
Phenom
Talent experience platform combining a career site CMS, candidate CRM, internal mobility, and conversational AI for screening and scheduling.
Vendor profile
Tenzo AI
Tenzo AI's AI recruiter, Morgan, screens and interviews applicants by phone, SMS, email, WhatsApp or video in 40+ languages, scores them against employer-defined rubrics with fraud and identity checks, schedules next rounds, and writes scores, transcripts and recordings back to the customer's ATS.
§ The record
Phenom is filed under Candidate sourcing AI, Tenzo AI under Screening AI. They also share 1 secondary category: Scheduling.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Tenzo AI is in scope of Mobley v. Workday.
| Record | Phenom | Tenzo AI |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | US |
| Founded | 2010 | 2024 |
§ What decides it
The criteria that move the gap, heaviest swing first.
15% weight · 26% of the movement so far
FRIA Support
Phenom 25 · Tenzo AI 40
2.3 weighted points to Tenzo AI
20% weight · 48% of the movement so far
Article 11 Technical Documentation
Phenom 55 · Tenzo AI 45
2.0 weighted points to Phenom
12% weight · 69% of the movement so far
Post-Market Monitoring
Phenom 30 · Tenzo AI 45
1.8 weighted points to Tenzo AI
18% weight · 85% of the movement so far
Bias Audit Transparency
Phenom 75 · Tenzo AI 83
1.4 weighted points to Tenzo AI
15% weight · 94% of the movement so far
Data Governance Disclosure
Phenom 60 · Tenzo AI 55
0.8 weighted points to Phenom
8% weight · 100% of the movement so far
Customer Documentation
Phenom 55 · Tenzo AI 62
0.6 weighted points to Tenzo AI
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to -3.3 — the difference between the two totals before either is rounded. Shares are of 8.8 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -4 beside that -3.3.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Phenom minus Tenzo AI.
| Category | Weight | Phenom | Tenzo AI | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 55 | 45 | +10 | +2.0 |
| Bias Audit Transparency | 18% | 75 | 83 | -8 | -1.4 |
| FRIA Support | 15% | 25 | 40 | -15 | -2.3 |
| Data Governance Disclosure | 15% | 60 | 55 | +5 | +0.8 |
| Human Oversight Design | 12% | 60 | 60 | - | - |
| Post-Market Monitoring | 12% | 30 | 45 | -15 | -1.8 |
| Customer Documentation | 8% | 55 | 62 | -7 | -0.6 |
| Total | 100% | 52 (F) | 56 (F) | -4 | -3.3 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Phenom | Tenzo AI | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 0 | Sources on the vendor's own domain | 4 | 1 | Sources on the vendor's own domainSources on a separate domain |
| Bias Audit Transparency | 18% | 2 | 0 | Audit reportSources on the vendor's own domain | 4 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 0 | 1 | — | 3 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 1 | 0 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 1 | 0 | — | 6 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 0 | 1 | — | 3 | 1 | Audit reportSources on the vendor's own domainSources on a separate domain |
| Customer Documentation | 8% | 2 | 0 | Sources on the vendor's own domain | 5 | 0 | Sources on the vendor's own domain |
| All criteria | 100% | 8 | 2 | Audit reportSources on the vendor's own domain | 30 | 4 | Audit reportSources on the vendor's own domainSources on a separate domain |
Phenom has 10 evidence rows across 7 of 7 criteria — 8 with a source URL, 2 documented absences; Tenzo AI has 34 evidence rows across 7 of 7 criteria — 30 with a source URL, 4 documented absences; some documentation or audit rows for Tenzo AI sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 44 evidence rows on file for these two vendors: 10 for Phenom, across 1 distinct source domain, and 34 for Tenzo AI, across 2 distinct source domains.
- Rubric
- v1.0
- Phenom last reviewed
- May 21, 2026 · HireAIScore editorial team
- Tenzo AI last reviewed
- September 25, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next