§ The result
Phenom leads Zappyhire on 6 of the 7 criteria.
Phenom finishes 18 points clear of Zappyhire under rubric v1.0 — 52 against 34 — across the Sourcing and Screening cohorts. Phenom leads 6 of the 7 criteria and the remaining criterion is level, so Zappyhire is ahead on none of them; the closest of the 6 Phenom leads is Post-Market Monitoring, Phenom 30 to Zappyhire 28. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Phenom 75, Zappyhire 28 — and at an 18% weight it carries 46% of the weighted advantage Phenom holds across the 6 criteria on that side of the table.
Vendor profile
Phenom
Talent experience platform combining a career site CMS, candidate CRM, internal mobility, and conversational AI for screening and scheduling.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Phenom is filed under Candidate sourcing AI, Zappyhire under Screening AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Zappyhire is in scope of Mobley v. Workday.
| Record | Phenom | Zappyhire |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | IN |
| Founded | 2010 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 46% of the movement so far
Bias Audit Transparency
Phenom 75 · Zappyhire 28
8.5 weighted points to Phenom
20% weight · 73% of the movement so far
Article 11 Technical Documentation
Phenom 55 · Zappyhire 30
5.0 weighted points to Phenom
15% weight · 88% of the movement so far
Data Governance Disclosure
Phenom 60 · Zappyhire 42
2.7 weighted points to Phenom
12% weight · 94% of the movement so far
Human Oversight Design
Phenom 60 · Zappyhire 50
1.2 weighted points to Phenom
8% weight · 99% of the movement so far
Customer Documentation
Phenom 55 · Zappyhire 45
0.8 weighted points to Phenom
12% weight · 100% of the movement so far
Post-Market Monitoring
Phenom 30 · Zappyhire 28
0.2 weighted points to Phenom
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +18.4 — the difference between the two totals before either is rounded. Shares are of 18.4 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +18 beside that +18.4.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Phenom minus Zappyhire.
| Category | Weight | Phenom | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 55 | 30 | +25 | +5.0 |
| Bias Audit Transparency | 18% | 75 | 28 | +47 | +8.5 |
| FRIA Support | 15% | 25 | 25 | - | - |
| Data Governance Disclosure | 15% | 60 | 42 | +18 | +2.7 |
| Human Oversight Design | 12% | 60 | 50 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 30 | 28 | +2 | +0.2 |
| Customer Documentation | 8% | 55 | 45 | +10 | +0.8 |
| Total | 100% | 52 (F) | 34 (F) | +18 | +18.4 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Phenom | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 0 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 0 | Audit reportSources on the vendor's own domain | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 1 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 1 | 0 | — | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 8 | 2 | Audit reportSources on the vendor's own domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Phenom has 10 evidence rows across 7 of 7 criteria — 8 with a source URL, 2 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 28 evidence rows on file for these two vendors: 10 for Phenom, across 1 distinct source domain, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Phenom last reviewed
- May 21, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next