§ The result
Phenom leads Zoho Recruit by 10 points.
Phenom sits 10 points above Zoho Recruit under rubric v1.0 — 52 against 42 — with Phenom filed under Sourcing and Zoho Recruit under ATS-integrated. Phenom leads 4 of the 7 criteria, including Bias Audit Transparency, while Zoho Recruit leads 3, including Post-Market Monitoring. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Phenom 75, Zoho Recruit 24 — and at an 18% weight it carries 70% of the weighted advantage Phenom holds across the 4 criteria on that side of the table.
Vendor profile
Phenom
Talent experience platform combining a career site CMS, candidate CRM, internal mobility, and conversational AI for screening and scheduling.
Vendor profile
Zoho Recruit
Zoho Recruit is a cloud-based applicant tracking and recruiting platform whose Zia AI assistant performs resume parsing, skills-based candidate-to-job matching, match scoring, sourcing, and AI-assisted screening and assessments.
§ The record
Phenom is filed under Candidate sourcing AI, Zoho Recruit under ATS-integrated AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Zoho Recruit is in scope of Mobley v. Workday.
| Record | Phenom | Zoho Recruit |
|---|---|---|
| Price tier | Enterprise | Low |
| Headquarters | US | IN |
| Founded | 2010 | 1996 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 59% of the movement so far
Bias Audit Transparency
Phenom 75 · Zoho Recruit 24
9.2 weighted points to Phenom
20% weight · 72% of the movement so far
Article 11 Technical Documentation
Phenom 55 · Zoho Recruit 45
2.0 weighted points to Phenom
12% weight · 80% of the movement so far
Human Oversight Design
Phenom 60 · Zoho Recruit 50
1.2 weighted points to Phenom
12% weight · 88% of the movement so far
Post-Market Monitoring
Phenom 30 · Zoho Recruit 40
1.2 weighted points to Zoho Recruit
15% weight · 93% of the movement so far
FRIA Support
Phenom 25 · Zoho Recruit 30
0.8 weighted points to Zoho Recruit
15% weight · 97% of the movement so far
Data Governance Disclosure
Phenom 60 · Zoho Recruit 55
0.8 weighted points to Phenom
8% weight · 100% of the movement so far
Customer Documentation
Phenom 55 · Zoho Recruit 60
0.4 weighted points to Zoho Recruit
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +10.8 — the difference between the two totals before either is rounded. Shares are of 15.5 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +10 beside that +10.8.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Phenom minus Zoho Recruit.
| Category | Weight | Phenom | Zoho Recruit | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 55 | 45 | +10 | +2.0 |
| Bias Audit Transparency | 18% | 75 | 24 | +51 | +9.2 |
| FRIA Support | 15% | 25 | 30 | -5 | -0.8 |
| Data Governance Disclosure | 15% | 60 | 55 | +5 | +0.8 |
| Human Oversight Design | 12% | 60 | 50 | +10 | +1.2 |
| Post-Market Monitoring | 12% | 30 | 40 | -10 | -1.2 |
| Customer Documentation | 8% | 55 | 60 | -5 | -0.4 |
| Total | 100% | 52 (F) | 42 (F) | +10 | +10.8 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Phenom | Zoho Recruit | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 0 | Audit reportSources on the vendor's own domain | 1 | 1 | — |
| FRIA Support | 15% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 1 | 0 | Sources on the vendor's own domain | 2 | 1 | Audit reportSources on the vendor's own domain |
| Human Oversight Design | 12% | 1 | 0 | — | 1 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 8 | 2 | Audit reportSources on the vendor's own domain | 10 | 7 | Audit reportSources on the vendor's own domain |
Phenom has 10 evidence rows across 7 of 7 criteria — 8 with a source URL, 2 documented absences; Zoho Recruit has 17 evidence rows across 7 of 7 criteria — 10 with a source URL, 7 documented absences.
Provenance
The scores above are documented by 27 evidence rows on file for these two vendors: 10 for Phenom, across 1 distinct source domain, and 17 for Zoho Recruit, across 1 distinct source domain.
- Rubric
- v1.0
- Phenom last reviewed
- May 21, 2026 · HireAIScore editorial team
- Zoho Recruit last reviewed
- July 17, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next