§ The result
Retorio takes the total, Recruit CRM takes more of the criteria.
Retorio (Assessment) edges Recruit CRM (ATS-integrated) by 4 points under rubric v1.0, 44 to 40. Recruit CRM leads more of the criteria than Retorio — 5 to 2 — but Bias Audit Transparency, which Retorio leads, carries 18% of the rubric, and the weighted sum still falls to Retorio. One criterion, Bias Audit Transparency, is both the widest raw gap (Recruit CRM 20, Retorio 40) and the heaviest weighted swing, and at 18% weight it makes up 53% of the weighted advantage Retorio holds across the 2 criteria it leads.
Vendor profile
Recruit CRM
Recruit CRM is an ATS and CRM for recruitment agencies and executive search firms, with AI resume parsing, AI sourcing from an 800M+ profile Global Database, and AI candidate matching that scores and ranks candidates 0–100 with explanations for each dimension.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Recruit CRM is filed under ATS-integrated AI, Retorio under Assessment AI. They record no secondary category in common.
Both are in scope of EU AI Act, NYC LL 144 and Colorado AI Act. Only Retorio is in scope of Illinois HB 3773 and Mobley v. Workday.
| Record | Recruit CRM | Retorio |
|---|---|---|
| Price tier | Low | Mid |
| Headquarters | US | DE |
| Founded | Not recorded | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 35% of the movement so far
Bias Audit Transparency
Recruit CRM 20 · Retorio 40
3.6 weighted points to Retorio
20% weight · 66% of the movement so far
Article 11 Technical Documentation
Recruit CRM 34 · Retorio 50
3.2 weighted points to Retorio
12% weight · 77% of the movement so far
Post-Market Monitoring
Recruit CRM 42 · Retorio 33
1.1 weighted points to Recruit CRM
8% weight · 84% of the movement so far
Customer Documentation
Recruit CRM 60 · Retorio 50
0.8 weighted points to Recruit CRM
12% weight · 91% of the movement so far
Human Oversight Design
Recruit CRM 58 · Retorio 52
0.7 weighted points to Recruit CRM
15% weight · 97% of the movement so far
FRIA Support
Recruit CRM 34 · Retorio 30
0.6 weighted points to Recruit CRM
15% weight · 100% of the movement so far
Data Governance Disclosure
Recruit CRM 54 · Retorio 52
0.3 weighted points to Recruit CRM
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to -3.3 — the difference between the two totals before either is rounded. Shares are of 10.3 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads -4 beside that -3.3.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Recruit CRM minus Retorio.
| Category | Weight | Recruit CRM | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 34 | 50 | -16 | -3.2 |
| Bias Audit Transparency | 18% | 20 | 40 | -20 | -3.6 |
| FRIA Support | 15% | 34 | 30 | +4 | +0.6 |
| Data Governance Disclosure | 15% | 54 | 52 | +2 | +0.3 |
| Human Oversight Design | 12% | 58 | 52 | +6 | +0.7 |
| Post-Market Monitoring | 12% | 42 | 33 | +9 | +1.1 |
| Customer Documentation | 8% | 60 | 50 | +10 | +0.8 |
| Total | 100% | 40 (F) | 44 (F) | -4 | -3.3 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Recruit CRM | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 5 | 1 | Sources on the vendor's own domainSources on a separate domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 1 | — | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 6 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 6 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 5 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 4 | 1 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 30 | 5 | Sources on the vendor's own domainSources on a separate domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Recruit CRM has 35 evidence rows across 7 of 7 criteria — 30 with a source URL, 5 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Recruit CRM and Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 57 evidence rows on file for these two vendors: 35 for Recruit CRM, across 2 distinct source domains, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Recruit CRM last reviewed
- September 25, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next