§ The result
Willo leads Zappyhire on 6 of the 7 criteria.
Willo scores 41 and Zappyhire 34 under rubric v1.0, a 7-point gap across the Video interview and Screening cohorts. Willo leads 6 of the 7 criteria and the remaining criterion is level, so Zappyhire is ahead on none of them; the closest of the 6 Willo leads is Bias Audit Transparency, Willo 30 to Zappyhire 28. The widest raw gap and the heaviest weighted swing fall on different criteria: Human Oversight Design (Willo 62, Zappyhire 50) and Data Governance Disclosure at 15% (Willo 53, Zappyhire 42), the second being 25% of the weighted advantage Willo holds across the 6 criteria on that side of the table.
Vendor profile
Willo
Willo is a browser-based asynchronous (one-way) video interview platform that lets employers collect recorded video, audio, multiple-choice and written candidate responses, then uses AI to transcribe, summarize, rank candidates against employer-defined "Blueprint" criteria, and flag scripted or AI-generated answers.
Vendor profile
Zappyhire
Zappyhire is an AI-powered recruitment automation platform that screens and ranks candidates through resume parsing, a recruiting chatbot, AI assessments, and robotic video interviews, layered on an applicant tracking system.
§ The record
Willo is filed under Video interview AI, Zappyhire under Screening AI. They record no secondary category in common.
Both are in scope of NYC LL 144, EU AI Act, Illinois HB 3773, Mobley v. Workday and Colorado AI Act.
| Record | Willo | Zappyhire |
|---|---|---|
| Price tier | Low | Mid |
| Headquarters | GB | IN |
| Founded | 2018 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
15% weight · 25% of the movement so far
Data Governance Disclosure
Willo 53 · Zappyhire 42
1.6 weighted points to Willo
20% weight · 48% of the movement so far
Article 11 Technical Documentation
Willo 38 · Zappyhire 30
1.6 weighted points to Willo
12% weight · 70% of the movement so far
Human Oversight Design
Willo 62 · Zappyhire 50
1.4 weighted points to Willo
12% weight · 84% of the movement so far
Post-Market Monitoring
Willo 36 · Zappyhire 28
1.0 weighted points to Willo
8% weight · 95% of the movement so far
Customer Documentation
Willo 54 · Zappyhire 45
0.7 weighted points to Willo
18% weight · 100% of the movement so far
Bias Audit Transparency
Willo 30 · Zappyhire 28
0.4 weighted points to Willo
Weighted delta is the raw difference times the criterion weight, so the 6 figures above sum to +6.7 — the difference between the two totals before either is rounded. Shares are of 6.7 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +7 beside that +6.7.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Willo minus Zappyhire.
| Category | Weight | Willo | Zappyhire | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 38 | 30 | +8 | +1.6 |
| Bias Audit Transparency | 18% | 30 | 28 | +2 | +0.4 |
| FRIA Support | 15% | 25 | 25 | - | - |
| Data Governance Disclosure | 15% | 53 | 42 | +11 | +1.6 |
| Human Oversight Design | 12% | 62 | 50 | +12 | +1.4 |
| Post-Market Monitoring | 12% | 36 | 28 | +8 | +1.0 |
| Customer Documentation | 8% | 54 | 45 | +9 | +0.7 |
| Total | 100% | 41 (F) | 34 (F) | +7 | +6.7 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Willo | Zappyhire | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 1 | 1 | — | 2 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 2 | 0 | Sources on the vendor's own domain | 3 | 0 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 1 | 1 | Sources on the vendor's own domain | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 1 | 1 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 9 | 5 | Sources on the vendor's own domain | 12 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Willo has 14 evidence rows across 7 of 7 criteria — 9 with a source URL, 5 documented absences; Zappyhire has 18 evidence rows across 7 of 7 criteria — 12 with a source URL, 6 documented absences; some documentation or audit rows for Zappyhire sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 32 evidence rows on file for these two vendors: 14 for Willo, across 1 distinct source domain, and 18 for Zappyhire, across 2 distinct source domains.
- Rubric
- v1.0
- Willo last reviewed
- June 7, 2026 · HireAIScore editorial team
- Zappyhire last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next